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Cincopa offers the feature that allows you to remove an individual file or files from the gallery already embedded on the website. Once removed from the Cincopa gallery the files will not show up in the website. However, you can add the removed file, back to the gallery from the “My Assets” tab. You don’t […]

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You can duplicate a gallery by following the steps below: Go to My Galleries page. Click on “More Actions” on the gallery you are trying to duplicate and then click on “Duplicate”. Note: This feature duplicates the gallery with all included settings, text including already uploaded media.

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You can use the gallery as template by following the steps below: Go to My Galleries page. Click on “More Actions” on the gallery you are trying to duplicate and then click on  “Use as template”.  This feature duplicates the gallery with all included settings but without the already uploaded media.

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Cincopa Assets page is the place to upload and manage all your media assets. Media asset = media files (image, video or audio) uploaded to Cincopa. From Cincopa header click on “Assets” Note: you must be logged in to access your assets page. Things to do in Assets page: Upload new files using Cincopa’s different […]

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Uploading file to cincopa can be done it two ways: Go to Cincopa “Start” wizard, step 3: upload and manage assets (asset = media file). Or Go to “Assets” and click on “Upload files” button Choose your preferred upload method. Cincopa makes great effort to allow you the most convenient upload methods. You can upload your […]

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Here’s how to share your files from Assets page: 1. Go to ‘Assets‘ page. 2. Find the file (image, video, audio) you wish to share and click on it. Note: Update the Caption and description fields. This text will be shown in the post of your shared file. If the fields remain empty, Cincopa’s default text […]

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Video thumbnail lets people see a quick snapshot of your video. After your video has finished uploading, you’ll be able to choose a thumbnail from the options generated by Cincopa. Here’s how to change a thumbnail at any time for your Cincopa video: 1. Go to Assets page. 2. Go to the relevant asset, and choose from […]

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Now you can easily download your files from Cincopa to your local PC. if you want to download specific gallery, please follow the instructions here To download each file separately , please follow the below steps: 1. Go to ‘My Assets‘ page. 2. Scroll the assets list, or use sorting to locate the file (image, […]

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Deleting galleries from your Cincopa account does not remove files from My Media page too. This is the reason why your storage from your account is not updated after deleting galleries. For more details on how to delete galleries from your account please check article http://help.cincopa.com/entries/21379815-How-do-I-delete-a-gallery- In order to remove media files from My Media page […]

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 In order to Copy or Duplicate Items from one gallery to another simply follow steps below: 1. Login to your Cincopa account and go to Assets page. 2. Search for items you are trying to copy by All types / All Media / Recently Uploaded or by tag filters: 3. Check those items that you […]

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