Frequently Asked Questions
How long is a contract?
We offer monthly and yearly contracts.
If you sign for a monthly agreement, the contract length is one month and you are automatically billed on a monthly basis. If you sign up for a yearly agreement, the contract length is one year and you are automatically billed on a yearly basis.
How do I cancel?
There are no cancellation fees and you can cancel at anytime. Monthly and yearly plans won't be charged at the next billing cycle. Go to your My Account page and cancel Cincopa subscription there, just one click, no emails, no questions asked.
Do you offer a free account?
As a free user you are not entitled to:
- Our great premium support
- Remove the Cincopa brand
- 7GB traffic and 5GB storage
- Use our mobile skins
- Many other features
Can I switch plans?
Yes, you can upgrade or downgrade at anytime.
What if I need more traffic?
We have extra traffic packages for premium users only.