about us

Power for knowledge owners simplicity for video operators

Cincopa is a video knowledge platform that helps organizations share training, product education, and operational knowledge through video. Companies use Cincopa to distribute video knowledge to employees, partners, distributors, customers, and technicians. Video libraries are organized into structured collections and shared through portals, websites, internal systems, or embedded applications.

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Our Mission

Help organizations share knowledge more effectively through video.

As companies produce more training, product education, and operational content, video becomes one of the most effective ways to teach complex processes. Cincopa provides the infrastructure organizations need to organize, distribute, and retrieve knowledge from video libraries.

What Makes Us Different

In every organization, video knowledge is created, structured, and distributed by different teams working together.

Cincopa helps knowledge owners and operators work together to organize and share video knowledge across the organization

Cincopa brings together the teams responsible for creating, organizing, and distributing video knowledge. Knowledge owners structure training and education content, while knowledge operators publish and maintain video libraries across portals, websites, and internal systems - all through no-code tools.

Cincopa [No-code]

For Knowledge Owners

Training and enablement teams use Cincopa to create structured video libraries and portals without technical work. They organize knowledge, define how content is structured, and make it accessible to the right audiences.

Training Manager

Instructional Designer

Product Training Specialist

Cincopa [No-code]

For Knowledge Operators

Content and platform teams use Cincopa to publish, manage, and distribute video knowledge across websites, internal systems, and video portals. They ensure video libraries stay organized, accessible, and available to the audiences that rely on them.

Multimedia Manager

Content Operations Manager

Knowledge Manager

Key Differentiators

A platform designed for organizing, sharing, and accessing video knowledge

Built to manage large video knowledge libraries

Cincopa is designed to manage growing libraries of training, product education, support, webinar, and operational videos. Organizations can structure their knowledge using galleries, playlists, tags, and sub-accounts, allowing different teams to manage their own content while keeping everything organized within a single platform. Video libraries can also be searched or interacted with through a chat-style interface, allowing users to ask questions about the content, explore the knowledge library conversationally, and perform actions directly from the library experience.

Video collections with supporting materials

Cincopa allows teams to organize videos into structured collections and attach supporting materials such as PDFs, documents, images, or audio files. This enables organizations to build complete training modules, product documentation libraries, and knowledge hubs around video.

Flexible video knowledge experiences

Different knowledge scenarios require different presentation styles. Cincopa provides multiple player layouts optimized for playlists, galleries, training hubs, and knowledge portals. Teams can present the same content in different ways depending on the audience - for example as a training playlist, a product tutorial gallery, or a knowledge library - without duplicating the original video assets. This allows organizations to adapt video knowledge for onboarding, product education, webinars, support tutorials, or internal communication.

Flexible knowledge distribution

Video knowledge can be distributed across many environments depending on the audience. Videos can be embedded in websites, internal portals, SaaS platforms, LMS systems, or headless-CMS environments, shared as standalone pages, or distributed through social platforms while remaining centrally managed within Cincopa.

White-glove onboarding and support

Cincopa provides hands-on onboarding and migration support to help organizations build and scale their video knowledge environments. This includes guidance on structuring large libraries, organizing training and product education content, and ensuring smooth deployment across teams.

Reuse one video across many libraries and portals

A single video asset can appear in multiple galleries, playlists, portals, and embedded experiences without being duplicated. This allows organizations to reuse the same training, webinar, or support video across different departments, audiences, or products while maintaining a single source of truth for updates, analytics, and management.

Secure video knowledge portals

Cincopa enables organizations to launch full video portals that function like a private YouTube for employees, partners, or customers. Portals can be public, private, or restricted with authentication options such as SSO access, allowing organizations to securely distribute knowledge to different audiences.

Reliable platform for operational video

Organizations rely on video to train teams, educate partners, and communicate operational knowledge. Cincopa provides a reliable platform designed to support these workflows consistently across departments and audiences.

AI-powered knowledge and support assistance

With VideoGPT, users can ask questions about video content and jump directly to the moment that answers their question. This helps employees, partners, and customers quickly find solutions inside training or tutorial videos and reduces support requests. VideoGPT is available through a chat-style interface that can operate across the entire site or within a specific video gallery or knowledge library, allowing users to ask questions and retrieve answers from the relevant video content instantly.

Insights into knowledge engagement

Cincopa provides analytics that reveal how audiences interact with video knowledge, including engagement patterns, viewing behavior, and drop-off points. These insights help organizations improve training programs, product education, and knowledge delivery.

OUR VALUES

The principles that guide how we build

01

Customer partnership

Through many years working with organizations across industries, we have accumulated deep experience helping customers build successful video knowledge environments. We work closely with teams to structure and scale training, product education, and support knowledge libraries, helping organizations turn video into a reliable system for operational knowledge.

“Our success is measured by our customers’ success.”

02

Knowledge first

Training, product education, partner enablement, and support knowledge are at the center of many organizations. Every capability we build is designed to help teams organize, distribute, and access knowledge through video more effectively.

“Knowledge should be accessible when people need it.”

03

Security and reliability

When organizations rely on video for training, product education, partner enablement, and support operations, reliability matters. Cincopa is built with strong security practices and dependable infrastructure so teams can trust their video knowledge systems.

“Reliable infrastructure for mission-critical knowledge.”

04

Supporting global teams

Many organizations operate with teams, partners, and customers across multiple regions. Cincopa helps organizations distribute training, product education, and support knowledge consistently so teams can access the right information wherever they operate.

“Supporting teams wherever they operate.”

05

Power with simplicity

Video knowledge systems should be powerful yet easy to operate. Cincopa combines no-code tools with flexible integrations, allowing teams to manage complex training, product education, and support video libraries while connecting easily with websites, platforms, and internal systems.

“Powerful infrastructure. Simple operation.”

06

AI as a team multiplier

Cincopa integrates AI capabilities that help knowledge teams accomplish more with less effort. Features like VideoGPT allow teams to search, interact with, and extract insights from large video libraries, enabling even small knowledge teams to support complex training, partner enablement, and support environments.

“AI that amplifies how teams work.”

Why Cincopa?

Most video platforms manage flat individual video files, similar to a shared drive. Cincopa enables organizations to build structured video knowledge galleries and libraries. Instead of publishing isolated videos, teams organize training, product education, partner enablement, and support content into structured environments that can be shared, searched, and accessed across teams and systems.

Customers by Use Case

Product Education

Organizations use Cincopa to build structured video libraries that explain how products work, how to install them, and how to troubleshoot common issues. Product teams organize tutorials, walkthroughs, and technical guides into galleries and playlists that help customers and professionals quickly understand complex products. Common industries include manufacturing, industrial equipment, SaaS platforms, healthcare technology, and hardware products.

Internal Training

Companies use Cincopa to deliver employee training, onboarding programs, and internal knowledge libraries. Teams organize learning content into structured playlists and portals so employees can easily access training materials, operational knowledge, and company processes. Common industries include insurance, financial services, government contractors, healthcare organizations, and enterprise software companies.

Customer Support

Support teams use Cincopa to create video knowledge bases that answer common customer questions. Troubleshooting videos, how-to guides, and product tutorials help customers resolve issues faster while reducing support requests and repetitive tickets. Common industries include SaaS platforms, consumer electronics, software products, technical services, and device manufacturers.

Partner Enablement

Many organizations rely on partners, distributors, or contractors who must understand their products and processes. Cincopa helps companies deliver structured partner training through video libraries so partners can learn installation procedures, product details, and best practices. Common industries include industrial distribution, manufacturing, construction systems, HVAC and equipment suppliers, and B2B technology companies.

Knowledge Portals

Organizations use Cincopa to create centralized video knowledge portals for employees, partners, or customers. These portals organize training, documentation, webinars, and operational content into structured environments where audiences can easily browse and access the knowledge they need. Common industries include enterprise technology, healthcare systems, financial institutions, education programs, and global organizations with distributed teams.

Trusted by

Trusted by SMBs and enterprises worldwide

Our PARTNER ECOSYSTEM

We collaborate with leading technology providers to deliver world-class infrastructure

Global cloud infrastructure and delivery.

Cutting-edge technologies for scalable solutions.

CMS, LMS, and collaboration platforms.

Our Team

Trusted by teams everywhere

Cincopa is a fully remote company with a global team across the US, Europe, Israel, Canada, and Armenia. Our remote-first culture fosters creativity, collaboration, and flexibility, making Cincopa a great place to work.

Because our team is spread around the world, someone at Cincopa is always awake - building, creating, and supporting our customers. This global connection fuels a culture of innovation and collaboration, where ideas matter, work makes an impact, and people choose to stay and grow with us for the long term.

Main Product Pillars

The platform capabilities that power Cincopa Enterprise-ready infrastructure for managing, distributing, and accessing video knowledge

Secure video governance

Encryption, SSO authentication, access controls, and domain restrictions to ensure video knowledge is securely managed and shared across teams, partners, and customers.

Structured knowledge experiences

Organize video into galleries and playlists with chapters, subtitles, and customizable players to deliver structured learning, product education, and knowledge environments.

Reliable video delivery

Resilient global delivery powered by AWS and IBM Cloud infrastructure to ensure video knowledge is available to distributed teams and audiences.

Operational analytics

Detailed engagement analytics, viewing behavior insights, and usage reporting to understand how video knowledge is consumed across teams and audiences.

System integrations

Integrate video knowledge with websites, CMS platforms, LMS systems, SaaS applications, and internal tools through flexible APIs and integrations.

AI-powered knowledge access

Automated transcripts, intelligent search, chapters, and VideoGPT enable teams to retrieve knowledge from video libraries quickly and interact with video content through AI-assisted workflows.

Testimonials

Chosen by companies who deliver video at scale from online academies to Fortune 500 teams.

KJ

Kallon J.

Focal Point Coaching

"As a marketing professional, the annotation and call-to-action features have been game changers, making our videos not just informative but interactive, thus greatly increasing the potential for lead conversion. Cincopa's user-friendly interface made it seamless to integrate these features into our content, providing us with a competitive edge in our marketing efforts. A standout aspect of Cincopa is its exceptional customer service. Representatives like Pei-Chyi and Wade have been exemplary, offering prompt and effective solutions whenever needed. Their professionalism and expertise have not only made our experience with Cincopa smooth but also enjoyable."

Dora T.

Leidos

"At Leidos, we manage a vast range of multimedia assets-from marketing videos and internal communications to eLearning materials-and keeping everything consistent, accessible, and insightful was a challenge. Since adopting Cincopa, that's completely changed. As Senior Multimedia Producer, I've seen firsthand how Cincopa has transformed our media workflows. It allows us to centralize and organize all our content, maintain a cohesive brand presence, and easily create polished, engaging video experiences. With CincoTube, we've built secure, branded video channels that serve multiple purposes-marketing, training, and knowledge sharing-all within a controlled and professional environment. Cincopa has truly elevated how Leidos manages and delivers its digital media. It's not just a platform; it's an integral part of how we communicate and engage as an organization." - Dora Tzotchevska, Senior Multimedia Producer, Leidos

KL

Katherine Isabel L.

University of Maryland School of Medicine

"Cincopa is perfect for organizations (such as academic institutions) that have strict, limited-feature content management systems. It allows you to create and embed attractive video and photo galleries on any type of website. I would not be able to create pages that look half as good using our local CMS by itself."

JU

Johnny U.

Lancaster University

"I personally like the ease and simplicity of use of Cincopa. I am a teacher and researcher of how students make meaning in a variety of teaching situations."

Adam B.

Anaheim Ducks

"We couldn’t be happier with Cincopa for building video and photo galleries. The interface is easy to use, and we have appreciated the wide variety of user-friendly galleries for our fans and visitors to our website. I highly recommend Cincopa for other sports teams or any companies using photo galleries for their websites or other digital purposes"

DB

Damon B.

ICM

"We were impressed with the quality of Cincopa’s product, team expertise and eagerness to help. They were exceptional with assisting in technical aspects of the implementation process and enabled us to maximize business value"

MS

Marcus S.

Verily (Google Life Sciences)

"The flexibility and simplicity of video embedding rendered Cincopa the perfect choice. Now, our training videos can reach our clients where they need it and when they need it"

EK

Erik K.

Laura Stamm Power Skating

"The ability to alter wording, to decide on which videos should appear in specific galleries and the overall look of each gallery without having to do any additional coding on our website is an amazing time saver. Learning Cincopa’s structure was very easy, but when a question did arise, their customer service was amazing"

Lisa S.

edWeb

"Cincopa has been a fantastic partner in helping edWeb implement a great platform for the hosting of our webinar recordings. We needed features including the ability to track viewership on any device, an API for real-time data transfer, closed-captioning, and in-video quizzes. Cincopa is always interested in learning what we need and helping to build a solution"

Jason H.

Oxsome

"As web developers, we needed a solution that would free us up to do what we do best. Cincopa is the perfect platform for web developers. All we have to do is upload and embed. It’s functionality is perfectly compatible with companies that need to provide service to high volume customer bases"

DA

David A.

ICI Education

"We were pleased to find that Cincopa was user-friendly when it came to integrations of multimedia elements into our Learning Management System (LMS) which students use to access their course materials. Cincopa was also considerably more user-friendly on the administrator end. It allows our team to make quicker edits and updates of content"

Tom W.

OPTIZMO Technologies

"Implementation was extremely easy. Everything was well documented and the Cincopa team is a delight to work with"

Bryan F.

Emerson Swan

"The team at Cincopa helped us with onboarding all of our video content into their platform and has been very responsive anytime we’ve needed them. Transitioning to an online educational model has been a great success for our organization"

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Products

Video Hosting

CincoTube

Pages

Players & Galleries

Solutions

eLearning & Training

Enterprise

eCommerce

Sales & Marketing

Video API

Strapi Plugin

Flutter Plugin

Sanity

JotForms DeepUploader

Meet Cincopa

Integration

Demos

Professional Service

Help & Support Centre

Product Updates

Customer Stories

Power for knowledge owners simplicity for video operators

Help organizations share knowledge more effectively through video.

Cincopa helps knowledge owners and operators work together to organize and share video knowledge across the organization

A platform designed for organizing, sharing, and accessing video knowledge

Built to manage large video knowledge libraries

Video collections with supporting materials

Flexible video knowledge experiences

Flexible knowledge distribution

White-glove onboarding and support

Reuse one video across many libraries and portals

Secure video knowledge portals

Reliable platform for operational video

AI-powered knowledge and support assistance

Insights into knowledge engagement

The principles that guide how we build

Customer partnership

Knowledge first

Security and reliability

Supporting global teams

Power with simplicity

AI as a team multiplier

Why Cincopa?

Product Education

Internal Training

Customer Support

Partner Enablement

Knowledge Portals

We collaborate with leading technology providers to deliver world-class infrastructure

Global cloud infrastructure and delivery.

Cutting-edge technologies for scalable solutions.

CMS, LMS, and collaboration platforms.

Trusted by teams everywhere

The platform capabilities that power Cincopa Enterprise-ready infrastructure for managing, distributing, and accessing video knowledge

Secure video governance

Structured knowledge experiences

Reliable video delivery

Operational analytics

System integrations

AI-powered knowledge access

Chosen by companies who deliver video at scale from online academies to Fortune 500 teams.