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Customize Invitation Email

This article explains how you can customize the invitation email that gets sent out when a user is invited to a channel.

Steps for customizing the invitation email:

  1. Go to Tube Settings by clicking on the Settings option from the left side bar or click on your account thumbnail from the top-right menu and click on Settings.
  2. Click on Fragments tab and then click on Invitation Email.
  3. Use the Insert option to insert tags. You can edit the ‘To’ field and enter multiple recipient email addresses separated by a comma, edit the Subject of the email and Body of the email.


    The body template can be customized using html tags and plain text.

Tags available for use:

  1. Name of the site: Site name found under Settings > General
  2. Login URL of the site: Override Login URL under Settings > General > URL Settings
  3. Logout URL of the site: Override Logout URL under Settings > General > URL Settings
  4. Channel/Workspace name where invited: Name of the Channel or Workspace to which the user is invited
  5. Role in the invited Channel/Workspace: Role that was set for the user when invited to the channel
  6. Invited Channel/Workspace description: Description of the Channel or Workspace to which user is invited
  7. Invited Channel/Workspace ID: ID of the Channel or the Workspace to which user is invited
  8. URL of the Channel/Workspace: URL of the Channel or the Workspace to which user is invited
  9. Email of the inviter: Email address of the user who is inviting users to his channel
  10. Name of the inviter: Name of the user who is inviting users to his channel
  11. Email of the inited user: Email address of the user being invited
  12. Name of the invited user: Name of the user being invited

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