New Home Page & Menu Bar

Feb 20, 2024

There’s no place like home, sweet, Home! When you log into your accounts, you’ll land on the brand new Home page ✨ where you can easily jumpstart your creative works!

New Home Page & Menu Bar

We’ve done a makeover for the menu bar, too. Now, you can easily access and switch between different creator tools from the menu. The Account Setting dashboard is moved into the user profile section.


So, why is it great for you?

  • Start Creating Instantly: Your creative genie doesn’t wait around. We’ve made it way easier and faster for you to start uploading media, creating new image galleries or video playlists, and recording new videos! Let your creativity flow.
  • Stay in the Know: Keep track of your content performance and site traffic, and easily jump into the analytics to dive deep into the insights. Stay on top of everything, easy peasy!
  • Friendly to New Users: Trial users can get acquainted with Cincopa faster with the new onboarding checklist (coming soon) and easily get in touch with our team at their fingertips.

Whenever you wander away from Home, you can always go back by clicking on the Home button on the menu bar.


Happy hanging out at your new Home! 🏠

Learn More: https://www.cincopa.com/help/account-home-page/

Viewer Player Settings: Closed Captions & Customization

Feb 7, 2024
Viewer Player Settings: Closed Captions and Customization

We’re rolling out some changes to the closed captions! Now your viewers have more options to tailor caption settings to their liking.

1. Customize the appearance of the captions

- Background: Colour, Opacity

- Text: Font Style, Colour, Font Size

2. Access captions in multiple languages from the CC button

If you have multiple languages available for the closed captions, viewers can also access all the language options from the CC button on the player (previously in the player setting ⚙️), giving them a frictionless viewing experience. It’s great for you, too, as now your videos can reach a broader audience!

Happy captioning!

The Easiest Way to Go Live: CincoTube

Jan 31, 2024

Live stream directly from the CincoTube platform to interact with your community without having to connect to any streaming software. Say bye to your complicated setups. Go live in just a few clicks.

Check it out: https://www.cincopa.com/help/live-stream-cincotube/

Win the Creator Game: Monetize Your Content with Stripe Integration

Jan 31, 2024

With Stripe integration, content creators, influencers, marketers, and online education companies can host and monetize their content, and manage their members all on CincoTube. Start making your content work for you.

Check it out: https://www.cincopa.com/help/stripe-cincotube-integration/

Wistia Integration: Video Import Tool

Jan 31, 2024

Want to move over from Wistia? With Cincopa's Video Import Tool, Wistia users can seamlessly migrate their videos to Cincopa, without having to reorganize the media files, or redo your perfectly-done subtitles, chapters, or CTAs. Enjoy a frictionless migration.

Check it out: https://www.cincopa.com/help/wistia-integration-video-import-tool/

Attached Files & Links: Available on CincoMedia Galleries

Dec 29, 2023

Streamline your viewers' content journey with attached files and links, now available on three video templates on CincoMedia.

  • Online Course
  • Video and Podcast Channel
  • Spree Video Playlist

Check it out: https://www.cincopa.com/blog/product-updates-see-whats-new-at-cincopa-december-2023/

Default Closed Captions: Asset Editor

Dec 29, 2023

Turn your default closed captions on or off for individual videos—giving you more control over the player while keeping your videos accessible.

Try it out: https://www.cincopa.com/blog/product-updates-see-whats-new-at-cincopa-december-2023/

Enable User Analytics with JavaScript: Live Streams

Nov 30, 2023

Gain more insights into your audience in live events with JavaScript embed code and enable user analytics in granularity.

Check it out: https://www.cincopa.com/blog/advanced-analytics-for-live-streams/

Global Settings: Logo Watermark

Nov 30, 2023

Add an interactive brand logo watermark to all your videos, galleries, and players to protect the copyright of your videos, increase your brand recognition, promote an event, and many more!

Check it out: https://www.cincopa.com/blog/add-a-watermark-overlay-to-your-videos/

Organize Resources Better: Attached Files & Links

Nov 30, 2023

Add downloadable attachments and links to a video, image, or document as additional resources for viewers.

Check it out: https://www.cincopa.com/blog/attach-files-and-links-in-your-videos-feature-release/

New Channel View: CincoTube

Oct 31, 2023

Show banner images as the background of each channel in your Workspace to create an immersive browsing experience for your viewers!

Check it out: https://www.cincopa.com/blog/channel-view-in-workspace-feature-release-october-2023

Channel Progress: CincoTube

Oct 31, 2023

Turn on this feature to allow your viewers to see their video-watching progress in a channel, keeping track of how much they've completed in their learning journey!

Check it out: https://www.cincopa.com/blog/channel-progress-update/

Sitemap for Better SEO: CincoTube

Oct 31, 2023

Sit back and enjoy better Google ranking, more traffic to your videos, and increased click-through rate and engagement with your content with CincoTube Sitemap!

Check it out: https://www.cincopa.com/blog/seo-cincotube-video-sitemap

Customizable Video Player: CincoTube

Oct 31, 2023

Change the colour of your video player to match your brand! This update allows users to access the player colour setting directly from CincoTube.

Check it out: https://www.cincopa.com/blog/player-color-settings-update-october-2023/

Access Cincopa Site Dashboard from your account menu

Oct 31, 2023

Access the Asset Editor and Gallery Wizard from your landing page and edit your videos or image galleries to your satisfaction!

Check it out: https://www.cincopa.com/ct/manager

New Sleek Design for Video Chapters

Oct 31, 2023

With the new look, chapter titles are displayed in a sleek window, along with timecodes, allowing users to navigate through the chapters easily while keeping the video in focus.

Check it out: https://www.cincopa.com/blog/new-chapter-design-product-update-october-2023/

Edit Assets and Galleries from CincoPage

Oct 31, 2023
Edit Assets and Galleries from CincoPage

Access the Asset Editor and Gallery Wizard from your landing page and edit your videos or image galleries to your satisfaction!

Check it out: https://www.cincopa.com/media-platform/landing-edit

Unlock More Insights: Live Analytics

Oct 31, 2023

Available on CincoMedia, this feature captures real-time viewer activities for your live-streaming events. Start streaming more confidently with our robust live analytics!

Check it out: https://www.cincopa.com/blog/live-stream-and-events-analytics-feature-release-october-2023/

Upload More Than Video - Document Upload on CincoTube

September 28th 2023

Add more than just videos to your CincoTube channel. With this new feature you're able to streamline collaboration, one document at a time.

Check it out: https://www.cincopa.com/blog/cincotubes-new-document-uploading-feature-release/

Star Your Channel: CincoTube

September 24th 2023

Put the spotlight on your favourite, most important channels on CincoTube. Starring a channel allows your most used channels to always stay on top for easy finding!

Check it out: https://www.cincopa.com/blog/cincotubes-star-a-channel-feature-release/

Unlock The Power of Insights: Analytics View

September 20th 2023

Unlock what's happening behind the scenes of your video from engagement to video-heatmaps with CincoTube's Analytics View feature.

Check it out: https://www.cincopa.com/blog/cincotubes-new-analytics-module-feature-release/

Make Your Workspaces Pop on CincoTube!

September 15th 2023

Make each workspace your own, add your own branding to every workspace with a stunning banner.

Check it out: https://www.cincopa.com/blog/cincotubes-workspace-upgrade-add-a-banner/

Share Content Like a Pro!

September 13th 2023

Share your content in a snap with a timecode directly from CincoTube to your emails, social channels or anywhere!

Check it out: https://www.cincopa.com/blog/cincotubes-new-content-sharing/

Find Your Videos with Subtitle Search!

September 10th 2023

With Cincopa's smart subtitle search you're able to type in a sentence or topic in the search bar and find all the videos in your library that match!

Check it out: https://www.cincopa.com/blog/cincopas-subtitle-search-feature/

CincoTube’s Video Progress Bar

August 10th 2023

Now your viewers have the ability to monitor their advancement, comprehend video length and pick up right where they left off with our new Video Progress Bar feature!

Check it out: https://www.cincopa.com/blog/enhanced-experiences-cincotubes-video-progress-bar/

Staying Updated on CincoTube: New Notifications

August 10th 2023

Attention CincoTube users! Stay connected, engaged and up-to-date on new uploads, likes, invites and more directly from your browser with CincoTube's pop-up notifications

Check it out: https://www.cincopa.com/blog/staying-updated-on-cincotube-new-notifications/

Capture Leads with Video: Cincopa’s Lead Generation

August 10th 2023

Turn videos into conversions with Lead Capture on Videos. This feature allows you to collect leads, analyze their viewing habits and seamlessly integrate with your CRM platform. Insert customizable forms and choose when to place it!

Check it out: https://www.cincopa.com/blog/capture-leads-with-video-cincopas-lead-generation/

Customize Your Channel View in CincoTube

June 19th 2023

Introducing CincoTube's newest feature: Sort Assets by Channel! Streamline your content organization and enhance user experience. Take control of your video assets with ease!

Check it out: https://www.cincopa.com/blog/customize-your-channel-view-in-cincotube/

CincoTube’s Admin Groups

June 19th 2023

Exciting update for CincoTube users! 🎉 Introducing Admin Groups: Effortlessly manage permissions for all your admins in one place. Say goodbye to manual settings and streamline your workflow. Enterprise organizations, this one's for you! Check it out now!

Learn More: https://www.cincopa.com/blog/simplify-admin-management-with-cincotubes-admin-groups

Embed content in Adobe Portfolio

June 19th 2023

Attention Adobe Portfolio users! Elevate your portfolio game with Cincopa's latest feature: Embed Cincopa Gallery. Show off your creativity like never before by seamlessly integrating stunning galleries and multimedia assets. Upgrade your visual impact and grab attention instantly.

Learn More: https://www.cincopa.com/blog/enhance-your-adobe-portfolio-with-cincopas-new-embed-cincopa-gallery-feature

Cincopa’s Advanced Subtitle Generator and Speaker Detector

May 25th 2023

Attention CincoTube Users!
We’re excited to announce our groundbreaking feature that takes video accessibility and searchability to new heights. With our cutting-edge technology, Cincopa’s Subtitle Generator and Speaker Detector automatically transcribes subtitles for your videos, making them accessible to a wider audience and recognizes different speakers, enabling viewers to easily follow conversations and dialogue within the video.

Learn More: https://www.cincopa.com/blog/advanced-subtitle-generator/

Cincotube User Groups

May 25th 2023

Attention CincoTube Users!
We are thrilled to announce the launch of a powerful new feature designed to transform your team collaboration experience: CincoTube's Users and Groups Creation Feature. With this intuitive tool, you can effortlessly build teams and manage users, revolutionizing the way you work together.

Learn More: https://www.cincopa.com/blog/users-and-groups/

Channel Syndication : One Channel In Multiple Locations

April 15th 2023

Attention all CincoTube users! A new feature has been added that allows one account to give access to a channel and place it into another account. This means that users can now prepare channels on subjects like training, compliance, and regulations, and other clients can include these channels in their CincoTube for their customers. Try Channel Syndication today!

Learn More: https://www.cincopa.com/blog/channel-syndication-one-channel-in-multiple-locations/

2 Factor Authentication (2FA) using Google Authenticator

March 15th 2023

Attention CincoTube Users!
we are thrilled to introduce our latest feature - 2-Factor Authentication using Google Authenticator! This extra layer of security ensures that only you have access to your account, making it even safer to store and share your media files. With Google Authenticator, generating a time-limited code is quick and easy, providing you with the peace of mind that your account is secure. To enable this feature, simply go to your User Profile and select the Google Authenticator option. Protect your Cincopa account today with 2-Factor Authentication using Google Authenticator!

Learn More: Cincopa + Google Authenticator = Unbeatable Media Security

Azure Cincopa SSO Integration

March 15th 2023

Attention CincoTube Users!
we have some exciting news to share with you! We are pleased to announce the integration of Azure Single Sign-On with Cincopa. This integration provides a quick and secure way to access your Cincopa account, using your Azure credentials. Say goodbye to the hassle of remembering multiple passwords and enjoy the convenience of Azure SSO integration with Cincopa.

Learn More: https://www.cincopa.com/help/azure-cincopa-sso-integration

Multiple Audio Tracks for Videos

March 15th 2023

Attention CincoTube Users!
We are thrilled to announce that you can now add and manage multiple audio tracks for your videos on our platform. With this new feature, you can associate several audio tracks with a single video title, which can be incredibly helpful if you're looking to broaden your reach globally by providing your content in different languages.

Learn More: Multiply Your Impact : Add Multiple Tracks to Your Video Assets! (cincopa.com)

Keyboard Shortcuts in CincoTube

February 28th 2023

Attention CincoTube Users!
We are excited to announce the launch of new keyboard shortcuts that will take your video CincoTube experience to the next level. With this new feature, you can now easily navigate through your Tube without using your mouse, by using simple keyboard shortcuts.

Learn More: https://www.cincopa.com/help/dialog-box-keyboard-shortcuts-in-cincotube

Robots.txt for CincoTube

February 28th 2023

Attention CincoTube Users!
We want to let you know that you can now add Robots.txt file content to a fragment on your Tube. This feature is designed to help you better manage how search engines crawl and index your video content on CincoTube.

Learn More: https://www.cincopa.com/help/how-to-add-robots-txt-file-content-to-a-fragment

View Tube as Public or as a Super Admin

February 28th 2023

Attention CincoTube Users!
We are excited to announce a new feature that will allow the site admin to view the Tube as Public or as a Super Admin. This feature is designed to help you switch between roles and access your Tube in different ways depending on your needs.

Learn More: https://www.cincopa.com/help/view-cincotube-as-public-or-super-admin

CincoTube Media Types

January 30th, 2023

Attention CincoTube Users!
We are excited to announce a new feature that will allow you to enable or disable asset types when uploading assets to your Tube. You can now choose to include or exclude certain asset types based on your preferences and needs.

Learn More: https://www.cincopa.com/help/cincotube-media-types

CincoTube + Zoom Integration

January 30th, 2023

Attention CincoTube Users!
We are thrilled to announce our latest feature, CincoTube + Zoom Integration!
With this new feature, you can now automatically upload your Zoom recordings to a specific channel of your choice, making sharing and collaboration even easier. No more hassle of manually transferring files or searching through your files for the latest version of your meeting recording.

Learn More: https://www.cincopa.com/blog/cincotube-zoom-integration/

Easily Sort & Filter Content Multiple Ways!

December 30th, 2022

Attention CincoTube Users!
We're excited to announce our latest feature - Sort & Filter. You can now sort and filter your workspace and channel content with ease. Find the most relevant content faster and improve your content search experience. Try it out today!

Learn More: https://www.cincopa.com/help/sort-and-filter-content-in-tube/

Personalize Your Channel/Workspace Invitations

December 30th, 2022

Attention all CincoTube users!
We're excited to announce a new feature that allows you to customize your invitation emails like never before! With our latest update, you can now add personalized content using merge tags and change the subject and body of the email to fit your needs. This means you can create a unique and tailored invitation that perfectly fits your channel's style and message.

Learn More: https://www.cincopa.com/help/customize-invitation-email/

Workspace Visibility in Tube

November 30th, 2022

Attention all CincoTube users!
We are excited to introduce a new feature that will give you more control over your workspace visibility.
You can easily set your preferred visibility option for each workspace from your workspace settings. Once you've set your preference, an icon will be displayed next to your workspace name, indicating its visibility status. With this new feature, you can ensure that your workspace is visible to the right people and protect your sensitive information from unauthorized access.

Learn More: https://www.cincopa.com/help/basic-definitions-of-workspace/

New Account Page to manage Profile and Settings in Tube

November 30th, 2022

Attention CincoTube Users!
We are excited to announce the launch of our new account page, which will make managing your profile and settings easier than ever before.
With our new account page, you can edit your profile information, including your name, email, and profile picture. You can also set up your phone number for two-factor authentication (2FA), adding an extra layer of security to your account.
In addition, you can set up integrations with your favorite apps and services, making it easier to collaborate with your team and streamline your workflow.

Learn More: https://www.cincopa.com/help/access-account-settings-in-cincotube

Share Asset using Secure Link

October 30th, 2022

Attention CincoTube Users!
We are thrilled to introduce our latest feature, which will make sharing assets with your team easier and more secure than ever before.
With our new feature, you can now share an asset with someone without inviting them to the channel. Instead, you can generate a secure link and share it with the recipient. This means that they will not have access to your channel or any other assets unless you explicitly invite them.

Learn More: https://www.cincopa.com/help/how-to-share-an-asset-without-inviting-user-to-the-channel

Updates to Search in Tube

October 30th, 2022

Attention CincoTube Users!
We are excited to announce an update to our search feature that will make finding the content you need even easier.
Now, when you search for a video in the Tube, you will see the channel name alongside the search result. This means that you can quickly identify which channel the video is from and easily navigate to that channel to view more related content.

Learn More: https://www.cincopa.com/help/enhancements-for-search-in-tube

Channel Syndication

September 30th, 2022

Attention all CincoTube users! A new feature has been added that allows one account to give access to a channel and place it into another account. This means that users can now prepare channels on subjects like training, compliance, and regulations, and other clients can include these channels in their CincoTube for their customers. Try Channel Syndication today!

Learn More: https://www.cincopa.com/blog/channel-syndication-one-channel-in-multiple-locations/

Embed CincoTube Elements into Website

September 30th, 2022

Attention all users! We are excited to announce that you can now easily embed your own CincoTube videos, channels and workspace videos on your website or platform using an iFrame.

This feature allows you to share your videos with a wider audience, and customize the player to match your brand. To get started, simply navigate to the video you would like to embed and copy the URL. From there, you will find the option to insert it into an iFrame code that you can copy and paste onto your website. If you have any questions or need assistance, please reach out to our support team. Happy embedding!

Link to Help Document: https://www.cincopa.com/help/how-to-embed-cincotube-elements-using-an-iframe

Share Private Channel Using Secure Link

August 15th, 2022

Share your private channels securely with our new Secure Link option. This feature allows you to share your channels without inviting users to your Tube! You can create an unlisted Channel that is hidden from Tube users and viewers and allow access inside the hidden channel by sending a link.

Learn How : https://csm-tube.cincopa.com/watch/AMODq41oNn4c

Disable Email Invitation & User Search

August 15th, 2022

CincoTube now has a new feature! You can turn off invitation emails and disable user search, giving you more control over user privacy and protection of email addresses. Upgrade your experience today!

Learn How : https://csm-tube.cincopa.com/watch/AEBDj6FRNrnu

Restore Deleted Workspaces, Channels & Assets

August 15th, 2022

We're excited to announce a brand new feature that will make managing your workspaces, channels, and assets even easier. With our new restore feature, you can now easily restore any deleted workspaces, channels, and assets in just a few clicks. So, if you've ever accidentally deleted something important, don't worry – you can now get it back with ease. Try it out today and let us know what you think!

Watch Video : https://csm-tube.cincopa.com/watch/AUJDO7lkM7Z7

Learn How : https://www.cincopa.com/help/how-to-restore-deleted-workspaces-channels-or-assets-in-cincotube

Filtering and analytics media

June 28th, 2022

Discover hidden insights into your digital media with Cincopa's powerful filtering and analytics feature. Now, you can easily filter your data by media, page, device, domain, or geographical region and get a more in-depth understanding of your audience and their behavior. With the ability to set up filters and view analytics for a specific time period, you can make data-driven decisions that positively impact your online presence.

Learn How : https://csm-tube.cincopa.com/watch/A8EA87OXegoX!AgHDo61XPjNy

Embed YouTube videos into your CincoTube account

June 28th, 2022

Attention CincoTube users! We are excited to announce a new feature that allows you to easily embed YouTube videos directly into your CincoTube account. This feature will enhance your content and make it more engaging for your audience. Try it out now and let us know what you think!

Watch Video : https://csm-tube.cincopa.com/watch/AsKDIxFdhLnA

Learn More : https://www.cincopa.com/help/add-video-from-youtube

Import assets into your Cincotube account

June 28th, 2022

Attention CincoTube users! We are excited to announce a new feature that allows you to easily import assets from URL directly into your CincoTube account. This means you can quickly and easily add external resources such as videos, images, and documents to your CincoTube library without the need to download and upload them manually. Try it out now and see how it can streamline your content creation process!

Watch Video : https://csm-tube.cincopa.com/watch/AoCAQ4uHMGO1!AQFDk4FQNTMn

Learn More : https://www.cincopa.com/help/how-to-embed-a-video-using-direct-url/

CincoTube : Rectrace Recording

June 13th, 2022

Record directly from your Tube! With Cincopa's Rectrace Recording you can now record directly from your Tube and upload the video!

Learn more about RecTrace : https://www.cincopa.com/help/cincopa-rectrace-screen-cam-recorder/

Get Started : https://www.cincopa.com/ct/manager/

CincoTube : Add a branded Full Header and Footer

June 13th, 2022

Take your tube to the next level by adding a full branded header and footer to your Tube. Showcase your organizations logo in style in the header and add company information at the bottom footer. The choice is yours!

Learn how to get started : https://www.cincopa.com/help/html-fragments-how-to-add-header-and-footer/

Want to try it on your own now? https://www.cincopa.com/ct/manager/

Download Galleries

June 13th, 2022

Attention all CincoTube users!
We are excited to announce a new feature that allows you to download an entire gallery with just a click of a button. With our new gallery download feature, you can easily and quickly download all the photos in your gallery in just a few seconds. This feature is perfect for those who want to save their photos for backup, share their galleries with others, or simply enjoy viewing their photos offline.

Read More: https://www.cincopa.com/help/how-to-download-a-gallery/

CincoTube : Add Header Script

May 30th, 2022

You now have the ability to load script SDK into your header on your Tube! This allows you to create clickable links on your header.

Learn how to get started : https://www.cincopa.com/help/add-the-ability-to-load-script-sdk-in-header-script/

Get Started : https://www.cincopa.com/ct/manager/

CincoTube : Share from Your Tube

May 30th, 2022

You now have the ability to share your content through social media, email campaigns or embed it on your website/web pages.

Learn how to get started : https://www.cincopa.com/help/sharing-from-tube/

Get Started : https://www.cincopa.com/ct/manager/

CincoTube : Cut and Paste from one channel to another

May 30th, 2022

Moved an asset to the wrong spot? Want to move assets from one channel to another? Now you can! CincoTube's latest update allows you to move assets easily from one channel to another with a few clicks!

Learn how to get started : https://www.cincopa.com/help/copy-or-cut-and-paste-asset-from-one-channel-to-another/

Want to try it on your own now? https://www.cincopa.com/ct/manager/

Add Closed Caption to Audio

May 16th, 2022

Add closed captions to your audio files! You can now add closed captions directly to your audio files making your digital assets more user friendly and accessible!

Learn how to get started : https://www.cincopa.com/help/audio-asset-closed-captions/

Get Started : https://www.cincopa.com/ct/manager/

Annotation Font

May 16th, 2022

You can now change the font of your annotations! Match your branding or choose a font that stands out!

Learn how to get started : https://www.cincopa.com/help/how-to-change-annotations-font/

Get Started : https://www.cincopa.com/ct/manager/

Pinned Channels : CincoTube

May 16th, 2022

Pin your favourite or most used channels directly to the side bar in CincoTube for easy access and finding!

Learn how to get started : https://www.cincopa.com/help/how-to-pin-channels/

Get Started : https://www.cincopa.com/ct/manager/

CincoTube : Google Analytics

May 2nd, 2022

Utilize your Google Analytics with CincoTube. Track users and understand where they are coming from with this feature.

Learn how to get started : https://www.cincopa.com/help/how-to-use-google-analytics-in-cincotube/

Get Started : https://www.cincopa.com/ct/manager/

CincoTube : Add HTML to Main Strips

May 2nd, 2022

Create clickable image strips by adding HTML to link your image directly to your website or any other page of your choosing. This feature is great for creating engagement, leads or even simple branding.

Try it on Your Tube : https://www.cincopa.com/ct/manager/

Learn how to get started today : https://www.cincopa.com/help/add-html-to-main-strips/

CincoTube : Add HTML Fragments to SideBar

May 2nd, 2022

Add a clickable link through an image with CincoTube's HTML Fragment for your sidebar footer. Send your viewer to a specific page on your website, generate leads or advertise an upcoming event.

Try it on Your Tube : https://www.cincopa.com/ct/manager/

Get Started Today : https://www.cincopa.com/help/html-fragments-sidebar-footer-html-links/

CincoTube Feature - Import Videos from Youtube

April 19th, 2022

YouTube has an abundance of knowledge based, fun and important videos you may want to share with your team or audience. With CincoTube's Import from Youtube feature, you have the ability to upload videos on your tube that are already on YouTube in a few steps.

Get Started Here : https://www.cincopa.com/help/add-video-from-youtube/

Asset Playback

April 19th, 2022

Allow your viewers to easily watch videos from where they left off with the asset playback feature. This feature gives your viewers peace of mind to easily watch a video and resume where they left off rather than scrubbing through the video to remember where they were last.

Get Started Here : https://www.cincopa.com/help/asset-playback/

Send a Video from a Chapter

April 19th, 2022

Videos hold a lot of valuable information and sending specific chapters of your video can create a powerful effect on your viewers. You can easily create a chapter and send your viewer to a specific part on your video directly on your Tube!.

This is available for CincoTube.

Click Here to Get Started : https://www.cincopa.com/ct/manager

Help Document : https://www.cincopa.com/help/how-to-send-a-video-from-a-chapter/

Invite to Upload

April 12th, 2022

Working with outside contributors? Easily invite outside collaborators to your Cincopa account to upload files for easy collaboration and management without them having to create an account. Collaborators can upload videos, images and audio/podcasts.

Click Here to Get Started

Vimeo Importer

April 12th, 2022

Do you currently have a Vimeo account with your digital assets? Easily move them over to a Cincopa account with Cincopa's Vimeo Importer feature. This feature allows you to have all your digital assets in one place so you don't have to use multiple platforms.

Learn how to get started Here : https://www.cincopa.com/help/vimeo-importer/

Convert a Video into a GIF

April 12th, 2022

Create engaging email campaigns with GIF's. Use this feature to convert a video directly to a GIF in a few simple steps.

Choose which loop you want for your GIF and use it to create compelling actions.

Get Started Here: https://www.cincopa.com/help/convert-video-asset-into-gif/

Cincopa's Accounts Importer

Sep 8, 2021

Do you have multiple Cincopa accounts and need to move Digital Assets from one to another? Cincopa provides you the ability to have an Account with your team for internal and production and an Account to publish and production. With Cincopoa’s newest feature, you can import your Videos between Accounts easily.

Learn here how to create Token to pull content between your Cincopa Accounts.

Needs multiple Account, please talk with our Experts.

Upload media via CSV file

13 April 2021

Cincopa supports many different types of image/video upload. Our users have the ability to choose the most convenient upload method when adding media to their Cincopa accounts.
A CSV upload is when you upload media via an excel file, or a Comma Separated Value file, to our platform. Occasionally you may find the need to bulk upload media content from a CSV file and our new feature makes this process quick and easy. Our platform provides you with a sample CSV file where you get the option to populate its columns with media title, description, tags, url and thumbnailUrl. Just upload the file and your media will appear under your Cincopa assets, its that easy!

Click here to learn more about this feature.

Custom Lead Form

26 January 2021

More fields are more leads! Get a head start with the right kind of lead forms for your business. The custom lead form enables you to create your own form that will fit your needs perfectly. The presented parameters will be taken from the Form Builder CSV editor. As of today, we support the following types of forms:
Text Fields:
Text box example: firstName,First Name,text,50,true
Checkboxes:
Checkbox example: chekboxExample,Test,checkbox, 50, true, { Updates: val1, Notifications: val2}
Dropdown Lists:
Dropdown list example: dropdownExample, Test,select, 50, true, {Updates :val1, Notifications: val2, Pre-sale: val3}

Click here to learn more about this feature.

Login with SAML

19 January 2021

Cincopa’s SSO (SAML 2.0) feature allows you to manage both user-creation and the sign-in process through your existing Identity Provider tool (IdP) such as Azure AD, ADFS, Okta, Jumpcloud, SalesForce SSO, OneLogin and any Saml 2.0 supporting idP.
Cincopa uses SAML for its SSO implementation,SAML stands forSecurity Assertion Markup Language which is an XML-based method for exchanging user security information between a SAML identity provider and a SAML service provider. Single Sign-On (SSO) is an authentication process mostly used inside an organization to manage the user’s ability to access various cloud-based applications via a single set of login credentials.

Click here to learn more about this feature.

Cincopa Raw Analytical Data Extraction Tool

05 January 2021

Many of our users have the need to collect analytical data for a variety of purposes. Cincopa comes with powerful analytics tools where our user can analyze their viewer’s engagement with the content in order to differentiate between viewers who are most interested and those who are least. To learn more about these features please consult the following articles: Analytics Recent Visits Analytics Heatmaps Analytics Dashboard Moreover, users that need to perform additional analysis of the viewer’s data have the ability to download all of the data collected by Cincopa. You can use this tool to gather data for the month period and may change the collection dates within this period.
Raw Analytical data can be exported for a period of 31 days at a time. You can change the date range, however, you can’t collect more than 31 days per export.
To get the data you need, adjust the time period, and select the Export Raw Data button. This will download a CSV file that contains all of the analytical data in the date range you have selected.

Click here to learn more about this feature.

Define the Video Quality (From UHD to 360p)

29 December 2020

We are proud to provide our clients with the opportunity, to choose between 9 different renditions! Such as UHD, HD, 1080, 720, 480, 360, to provide your viewers with the best viewing experience for their connection. Video technology is getting better and resolutions are getting higher with time, use enhanced display definition to provide richer, sharper and detailed viewing experience to your audience.

Master Gallery

22 December 2020

Cincopa wants you to keep your Branding and marketing uniform across your accounts and assets. Create a master gallery and share it with your team and across departments and this branded gallery to be available to all your users (on Desktop and Mobile) and to ensure ease of creating a branded Gallery to share with the desire assets.

Click here to learn more about this feature.

Live Streaming

15 December 2020

Now broadcast live to your audience with Cincopa's Live Steaming solution, broadcast events, concerts, webinars or news. Cincopa’s live video streaming platform lets you deliver videos to viewers worldwide from a single managing dashboard. Due to HTTP live streaming (HLS) technology that lies at the root of our service you’re enabled to reach your audience on any device. Users can consume your content in the highest quality their connection allows through websites, custom iOS & Android mobile apps, as well as streaming platforms like Apple TV, Roku, Amazon Fire TV, and Google Chromecast.

Click here to learn more about this feature.

CincopaShare Mobile App

08 December 2020

We're excited to announce our new mobile App, CincopaShare for iOS and Android, an easy and convenient way to create and share Videos, Images, and Audio directly from your Mobile.
Yes, the App is free to download from the App stores, but you need to have a Cincopa account.
-> Our clients' can upload, create a gallery, share in two clicks from your Mobile, and while you are at your Clients' place.
-> Enjoy the advantages of the Cincopa platform directly from your mobile device.
-> Your sales and field team can capture or upload any media Assets with the CincopaShare App, upload to a specific Gallery, and if this Gallery embedding on your website, automatically, the Shared Gallery will add the new Assets (Video, Audio, Images).
-> While your team is using the CincopaShare APP and share Assets with your Clients and Prospects, they will utilize the Master Gallery, which including your Branding, logo colors, footer, and header.
Want to learn more? Click Here.

Download for free the CincopaShare App to ensure the quick and easy upload and sharing professional of Media Assets and content.
Click here to download for iOS
Click here to download for Android

Show your branding when right clicking on your media

17 July 2020

If customizing your domain wasn't cool enough, you can complete the experience by having your brand name and link to your site appear when a viewer right-clicks on your media.

Click here to learn more about this feature.

RecTrace: New library tab to view and share your videos

12 June 2020

Sales and Marketing teams have been using RecTrace to record via webcam and send personalized video messages to prospects and customers. Now, you'll be able to gain immediate access to every video you have in your account by clicking on the 'Library' tab in the new and improved RecTrace!
Starting today Sales and Marketing teams can easily add any video to an email (Gmail, Pipedrive, HubSpot, and more), without ever leaving your CRM application.

Click here to learn how sales can benefit from new feature
Click here to learn more about this feature

Bird’s eye analytics within your assets tab

28 May 2020

It's great to be able to see how well your videos, audios and podcasts are performing. With this new feature, you'll be able to see how each has been performing without leaving your Assets tab!

Click here to learn more about this feature.

SPREE video template

08 May 2020

We're always happy to present cool new ways in which you can present videos, and the new Spree template is bound to wow your audience! You'll be able to present videos similar to how they appear on YouTube with list of upcoming next videos.

Click here to learn how to select the Spree template.

Create a Custom domain for your account site

22 April 2020

With this update, you can customize your Account Site's URL and have it appear synonymously with your brand!
Feel free to replace 'Cincopa' with your site or anything else that'll make your Account Site come off as credible and reliable.

Click here to learn more about this feature.

Replace existing asset

16 March 2020

New! You can swap one video with a new, better version without the captions, tags and anything else you may have added changing.

Click here to learn more about this feature.

Video Popup

18 February 2020

This new customization feature allows you to add a Video Popup to your Cincopa Galleries.The Popup Video feature immediately catches the user’s attention.Click here to read more about this feature.

Video Online Course

30 January 2020

Enabling employees to share knowledge and providing customers with a unique and engaging video course.Both can be created with just a few clicks. Click here to learn more about Cincopa Video Online Course.

Manage user access to Cincopa with SAML 2.0 Single Sign On (SSO)

19 November 2019

Single Sign On (SSO) is an authentication process mostly used inside an organization to manage users’ ability to access various cloud-based applications via a single set of login credentials.
Click here to learn about the feature Single Sign-On (SSO).
Click here to learn about Cincopa's integration with Okta.
Click here to learn about Cincopa's integration with JumpCloud.

Introducing Shazoom - Personalized Video Recording & Sharing Tool For Sales

12 November 2019

Shazoom.io is a free, personalized video-messaging tool for business. It assists salespeople and teams humanize their approach and build relationships with their target buyers and prospects. That way, they can generate more meetings, speed up the sales cycle and close more deals, all through the power of video.
Click here to learn more.

Cincopa's integration with Zoom

24 October 2019

Through our integration with Zoom, you can retain all of your web meetings, conferences and webinars recordings. The recorded videos will add automatically to your assets on Cincopa account, where you be able to embed it to your website, share via emails, social media, or use it for internally in your company.
Click here to learn more.

Cincopa Video Channels

10 October 2019

With Cincopa's new feature, you will be able to have your audience binge on your videos without worrying about ads or any other distractions.

Channels can be embedded as a link or shared as a SharePage link.
Click here for a detailed, step-by-step guide that will have you up and running with your channel in no time!

New Animated Thumbnail

18 August 2019

It’s a scorcher outside, and things have been heating up at Cincopa’s TLV HQ, as well.

With the goal of providing the best, most engaging viewing experience known to mankind (and marketers), we went forth and created new animated video thumbnail features to successfully increase total engagement and play rate. (hint: we A/B tested it and got 24% more play rate on our product demo video).

Read More

Platform Speed Improvements

22 April 2019

Our engineering team have completed a substantial upgrade to the Cincopa CMS platform. Cincopa users will enjoy a greatly improved loading time of their asset and gallery pages.

Video Portals Analytics & Reports

15 April 2019

See how many page views your video portal receives and generate advanced analytical reports. Filter by: Last Day, Last 7 Days and All times.

Create your portal & Get your stats.

Lead Generation Form - Custom Button Text

13 April 2019

Our latest update allows you to customize your submit button's text to increase conversion. You can also localize to your own language.

Play. Submit. Reproduce el video. Das video abspielen. You decide! Try it now.

Video Portals

2 April 2019

Cincopa Video Portals enable you to have one single digital space to display all your videos. Think of it as your business own channel - keeping your audience engaged with your visual content. One of the most important features is that it gives you complete ownership and control.

Easy to create, personalize and update. Give your audience the opportunity to share on their social while keeping privacy a priority if needed. It’s up to you! Create your video portal

Speed optimization - 30% faster

25 March 2019

Life’s too short for buffering. Cincopa makes sure to always be at the forefront of new technology. This is why we upgraded a new player technology to load 30% faster.

Faster loading means two things for your business. Better SEO so that viewers can start engaging. Also, that means your viewers stay engaged with your content and keep clicking. Cincopa optimizes the best viewer experience. Prioritize your viewer experience; this means delivering the best quality visual content for any connection speed.

Subtitle (SRT) Editor

20 March 2019

Taking the Uploaded Video Closed-Captions + automatic closed captioning to the next level. Enabling you to edit text frame by frame or customize when and where the text should appear. Review, correct and refine existing subtitles. An extra customizing tool to make your video content as engaging as ever before.

New Wizard for video player

10 March 2019

Cincopa Video Player customization page just got a new makeover! It’s now easier than ever to customize your video player appearance, feel, and security functions.

YouTube Syndication

25 Feb 2019

Distribute your video content from one place; managing all your visual assets on the same platform while controlling where and when to upload it.

Not only to your email or website but your YouTube channel. With YouTube Syndication no need to re-upload the same video to various channels. Manage your content delivery in one click. Made easy with Cincopa.

Global settings

15 Jan 2019

Secure your embedded media with our new Domain Lock setting; preventing video & image gallery embeds from running on unauthorized domains and IPs. Try it now

Automatic Video Transcription (closed-captions)

25 Dec 2018

New automatic video transcription (closed-captions) feature Try it out

Master Gallery

10 Dec 2018

Master Galleries and Linked galleries settings - A kind of "Super Preset" which can control multiply galleries. Learn More

Updated features

3 Dec 2018
  • Video Asset settings now have built in instructional videos explaining how to use the different features. Go to assets.
  • Video Watched webhook - Track personalized sales videos - Get notified by Slack or use the hook to automate a follow up email with zapier
  • jQuery support for HTML annotation and HTML Call-to-action so you can incorporate meeting links and html embeds on your videos.

New Cincopa Homepage!

26 Aug 2018
  • Check out our new Homepage! woo-hoo!
  • New modern video light-box (pop-up video) design

Bugs and UX Fixes - July 2018

24 July 2018
  • Cincopa Slideshow Pro importer/migration tool UX fix.
  • Several Templates were consolidated into one, layout/theme variations are available to achive the same look and feel under "basic" tab.
  • New Video Password Protection UI design and UX.
  • Cincopa contact form has been updated for better UX.
  • Pages - Category renaming bug fixed
  • Upload from url - file size indicator bug fixed

UX improvments, pricing page redesign

06 June 2018
  • New pricing table for greater usability. See pricing.
  • Image watermark - Now adjusts to image left corner even when image is not full width.
  • New subtitles ui for cincopa's video players - greater readability and awesome design.
  • Video Academy Template - Added Tab selector for Desktop and tab selector with slider action for mobile. Try the template

Global settings

06 June 2018
  • Filter video analytics by IP - Prevents your company's data from distorting real data during testing
  • anonymize IPs - according to GDPR requirements we now offer the ability to completely anonymize IPs from view viewers so no identifying data is collected

New features - Hubspot, Zendesk and Zapier Integrations

22 May 2018
  • You can now pull forms directly from HubSpot to be used for lead generation and lead data enrichment with gated content. read more
  • Category tabs feature now has an additional layout style. this layout acts like the pinterest style tabs creating another row with tabs.
  • New Video Lead Gen Webhook and Zapier Integrations. Send contact information (email + full name) on video form submiotion to all popular CRM, Email Marketing and Marketing automation platforms on the market to create a contact/subscriber
  • Zendesk Integration - Email merge tags added. You can now track viewing of your support videos sent via zendesk ticket replies. Viewer level states available on Cincopa Analytics

2 New video Templates

16 May 2018
  • YouToo - Right playlist with thumbnail, title and description. Template is brandable, color customizable and has all the interactive feature - Lead gen etc... collapses to bottom slider on mobile. Try it
  • Video Gallery Large Thumbnails - Right playlist with large thumbnail, title and description. collapses to bottom slider on mobile. Template is brandable, color customizable and has all the interactive feature - Lead gen etc... Try it

Bugs and UX Fixes - May 2018

15 May 2018
  • Video Academy template - Filter by Category was not visible on mobile
  • Platform - Asset page - Video preview thumbnail shows video length
  • Video lead generation settings - manual set time. minor ui fix
  • Upload page - file type document - access to edit meta data fixed
  • Alwyas on top feature - Now sticky only when viewer plays the video
  • Right Click redesigned - "About Cincopa" will now always be visible to promote brand. Users on corporate plan can add their own rightclick action/branding
  • New contact us page. All Contact us buttons lead to a single page
  • New agency partner program and become partner page

Bugs and UX Fixes - April 2018

3 April 2018
  • Portofolio Template - Filter gallery by tag names - Bug fixed
  • Media Upload page - Document file type meta data editing fixed
  • Media Upload page - Document file type meta data editing fixed
  • New feature - Asset Page - Animated Video preview - Length of video marker
  • Pixlr photo Editor on Asset page has been removed. Reason: Requires flash plugin + negative changes to their user flow. A simpler Photo Editor will be added on Q3 2018 to Cincopa

Paypal Invoices

23 March 2018

You can now view and download your paypal invoices directly from your Cincopa Account

Find it here

New Color Picker Design

3 March 2018

Insert a color's #Hex Code or pick the color you want to brand and customize your gallery

The New picker is available on CTA and Annotations, Video player branding and Audio playering color branding

New Zapier Zap - Video Lead Generation Form

1 March 2018

Submit the contact information directly onto your CRM, Email Marketing Platform, Google Sheet and Marketing Automation.

Automate your marketing with this ZAP Find it here

Moodle Embed Option

22 Feb 2018

Moodle LMS shortcode - added to gallery embed options

Add Video, image galleries and audio galleries directly to courses to make them that more engaging

Get our free Cincopa Moodle Plugins here

Bugs and UX Fixes - Feb 2018

4 Feb 2018
  • Timebased + - buttons now increment on hold. The longer you hold it the bigger the add\decrased value becomes i.e. 1...2...5...10...100...500...1000
  • Asset Search Related bug fixed

Pricing page - Plan Comperson Table

2 Feb 2018

Compere different plans by features, intergrations, file count, traffic and much more...

See it here

Cincopa Chrome Extention v1.4.2

1 Feb 2018 Cincopa Chrome Extention New features and bug fixes Get it here
Description: Realtime stats on your galleries engament and views.

New Features:

  • Video Heatmap added, Links directly to the individual video video map on Cincopa
  • Refresh button

Bug Fixes:

  • Improved data loading time

Product-Ad Video Banner Template

29 Jan 2018 Built for E-Commerce and publishers Inserting Ads or pushing products using ads on their site. Video will autoplay without controls and always be silent. Both on desktop and mobile. Try It out
Common use cases:
  • Inline Video Banners
  • E-commerce Product Promotion video banner for homepage, blog and popups
  • Video Ad insertion to moneytize Impressions. Can be used in Fb style to start autoplay only when visible

subscription Paywall Video Template

20 Jan 2018 Video template with API superpowers, built for content monetization and publishers.
The Video Paywall can lock\unlock selected video playlist items and allow the following use cases:
  • Only logged in subscribers can view the premium locked video content
  • "Register now to access" CTA for none logged-in visitors can increase your signups and payments by 3x and boost your revenue.
  • Use Cincopa’s Video Lead Generation to capture leads. Only than allowing them to access the premium locked video content.
Try It out
Contact our customer success for API Docs (For Corporate and Enterprise users)

Top level navigation and header

17 Jan 2018

Marketing section menu is now way smaller to improve navigation. A new menu when was added to the app section when user is logged. Knowlage and Support (?) Menus are now seperate.

Zapier Integration

8 Jan 2018

Connect cincopa with over 1000+ apps to create productivy workflows. Read More on our blog

Bug Fixes - Jan 2018

17 Jan 2018
  • Fixed a bug : HLS issue in restumb templates when opening lightbox video for second time

Cincopa Video Integration for HubSpot

9 Jan 2018

Cincopa’s Video Integration with HubSpot helps users generate more leads and produce better engagement using Cincopa’s Video players & galleries.

  • Generate more leads using our video lead generation.
  • Track, nurture and score HubSpot contacts.
  • Use Cincopa’s Video Heatmap to track each individual contact’s engagement with your content.
  • Create HubSpot workflows using Cincopa Video player analytics events.
  • Segment into qualification lists using video viewing events

Empower your Hubspot with Cincopa Read more about the integration

Set up your Cincopa HubSpot video integration

Video Speed Controller – Half-speed (0.5x)

1 Jan 2018

You can now allow users to slow down your video speed to half-speed (0.5X), This is a basic requirement for accessibility and we highly promote its use, so all of your viewers can equally enjoy your video content. Speed Controller Feature – Read more

Video Right Click - Share link + Thumbnail

1 Jan 2018

You and your viewers can now easily share a thumbnail which will direct to your website where the video is originally embeded in. Simply right click a live video and paste it on to your CMS\website for sharing.