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How To Replace an Asset

From time to time, almost every company finds itself in need of replacing an asset.

Whether due to working with new platforms, revamping videos to fit current editions or just because they are simply outdated; there are ample reasons why this is a common occurrence amongst modern businesses.

Those assets usually live on a company’s website (e.g. videos on a marketing page or videos on a help article that are featured on the FAQ page).

Replacing an asset will keep its original asset ID, which means that you don’t need to re-embed the asset. Once replaced, the new asset will automatically be available everywhere.

Here is a step-by-step guide:

Go to the Assets page, and choose the asset you would like to replace.

Click on the ‘settings’ button on the right (i.e. the gear icon).

asset's features

Choose the ‘EXTRA FILES’ function

Extra Files

Under Enter type of extra file, change “extra” to “ver-1”

Then, click on the “Upload new file” and choose the new file to be uploaded, wait a few seconds until upload is done.

The replacement will take effect immediately.

Cincopa supports multiple versions which means that you can later upload “ver-2”, “ver-3” and so forth and the latest version will be active.

The original file is still stored in Cincopa which means that you can delete the latest version and get back to it.

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