Analytics

Review individual viewing activity in Analytics Live Feed

Use Live Feed to inspect recorded viewing activity, open a video's analytics, and review an individual viewer's playback timeline.

Open Live Feed

  • Open Analytics in your Cincopa account.
  • Select Live Feed. Some older interfaces call the individual-activity view Recent Visits.
  • Find the video or viewing record you want to inspect.

The list connects the video, viewer or session, and watched activity. It reflects the activity available to your account; tracking settings and browser restrictions can affect what is collected.

Inspect a video's activity

Click the video to open its analytics detail. Review plays, unique plays, total watch time, engagement, and the time range shown. Open Show More where available for additional details such as asset ID, first or last play, and heatmap context.

Total watch time is accumulated viewing time, not an average. A play rate compares playback with impressions; it is not the same as a count of plays. Use the definitions and period shown in the report when comparing videos. See the Video Analytics guide.

Inspect a viewer or session

Click the viewer entry to open its activity. Depending on identification and privacy settings, the record may include a name or email, viewing dates, device, approximate location, and a heatmap.

Names and email addresses appear only when the viewing activity has been associated with that identity, for example through a form, email integration, or API. An anonymous visitor is not automatically a known person, and one person can have more than one session.

Use the heatmap to find skipped or repeated sections. The timeline shows recorded interaction; it does not prove that a viewer understood or retained the information.

Export and manage analytics

Where an Export control is available in the video detail, use it to download the report as CSV. Keep the selected video and date range with your analysis. See Export Analytics Data for asset and gallery exports.

Older Recent Visits screens included a heatmap-reset control. Use a reset only if your current account exposes it and you intend to clear the affected reporting history. It is not required to inspect or export data. For routine testing, review the IP-filter options in Global Settings rather than relying on a reset.