Billing

Deactivate your Cincopa account

How to deactivate Cincopa account

If you decide that Cincopa doesn't fit your needs, you can deactivate your account at any time.

Please note:

  • Account restoration is not possible once you deactivate your account
  • There are no refunds for the remaining portion of the subscription period.
  • If this is a premium subscription account you should first cancel your subscription.

To deactivate your account, follow these steps:

  • From the Dashboard screen, select User Profile or hover on account thumbnail from the top right menu and click User Profile.
  • From the User Profile screen, click on Account Deactivation link.
Deactivate your Cincopa account
  • On the screen that appears, feel free to let us know why you are leaving and what we can do to improve Cincopa by clicking on the Tell Us link.
  • To confirm your intention to deactivate your account, click on the 'OK fine! Deactivate my account!' button.
Deactivate your Cincopa account
Deactivate your Cincopa account