Account

This article explains how you can change the email address linked to your Cincopa Account. Steps for updating the email...

Cincopa email settings sends out important notifications about readiness of newly created galleries, weekly emails with tips & tricks from...

Cincopa allows you to build a collaborative team by adding users to your account. Each team member can be granted...

This article provides instructions on updating credit card information for subscription payments. Steps for updating the credit card on file...

If you decide that Cincopa doesn’t fit your needs, you can deactivate your account at any time. Please note: Account...

If you have a monthly or a yearly recurring subscription and you cancel your subscription in the middle of the...

If you are using PayPal to pay for your monthly or yearly recurring Cincopa subscription and would like you cancel...

When a you create an account with Cincopa, you will receive an email on the email address which you used...

The traffic usage indicator can be found in My Account Page and shows the total monthly files transfer since the 1st day...

What is Traffic? Traffic is the amount of data sent and received by online users. Traffic is based on the...

 You can change the password and the email address that you used to register the account with Cincopa. Below are...

Cincopa-GDPR & Data Privacy FAQ On May 25, 2018, the EU General Data Protection Regulation (GDPR) will become effective, bringing...

What is the difference between storage and traffic? Online Web Storage Storage is the total amount of space that your...

In this section, we will cover how to make any changes to your Cincopa account, such as changing the email...

Cincopa offers a convenient feature that allows account owners to add additional members to their Cincopa account. This is particularly...

Single Sign-On (SSO) is an authentication process widely used in organizations to simplify access to multiple cloud-based applications. It allows...

Cincopa enables you to import galleries from one account to another. This will come in handy when a user has...

The Billing section allows you to view and manage your subscriptions, invoices, and credit card information associated with your Cincopa...

Like any content on the internet, videos must be protected from misuse and plagiarism. In environments where videos hold critical...

Please follow the steps below in order to Upgrade/Downgrade your existing Plan Step 1: Head over to your Cincopa account...

Invite to Upload will allow you to invite outside members of your team to upload assets directly into a specific...

The steps below will guide you to update your profile information Step 1: Navigate to the dashboard Step 2: Click...

Follow the steps below to change the player color for your galleries Step 1: Go to the Dashboard Step 2:...

If you manage or have access to multiple Cincopa accounts, switching between them is quick and easy using Cincomedia. Steps...

The Home Page gives you a place to jumpstart on your creative works, and to see everything at a glance,...