Account

1. Login to your Cincopa account 2. Navigate to the Account Dashboard 3. Select the ‘User Profile’ option from the...

Cincopa email settings sends out important notifications about readiness of newly created galleries, weekly emails with tips & tricks from...

Cincopa allows you to add users to your account in order to create a team. Members of the team can...

In this guide we will cover how to change credit cards for current credit card payments To start, click on...

If you decide that Cincopa doesn’t fit your needs, you can deactivate your account at any time. Please note: Account...

If you have a monthly or a yearly recurring subscription and you cancel your subscription in the middle of the...

If you are using PayPal to pay for your monthly or yearly recurring Cincopa subscription and would like you cancel...

When a you create an account with Cincopa, you will receive an email on the email address which you used...

The traffic usage indicator can be found in My Account Page and shows the total monthly files transfer since the 1st day...

What is Traffic? Traffic is the amount of data sent and received by online users. Traffic is based on the...

 You can change the password and the email address that you used to register the account with Cincopa. Below are...

Cincopa-GDPR & Data Privacy FAQ On May 25, 2018, the EU General Data Protection Regulation (GDPR) will become effective, bringing...

What is the difference between storage and traffic? Online Web Storage Storage is the total amount of space that your...

In this section, we will cover how to make any changes to your Cincopa account, such as changing the email...

Cincopa offers a convenient feature that allows account owners to add additional members to their Cincopa account. This is particularly...

Single Sign-On (SSO) is an authentication process widely used in organizations to simplify access to multiple cloud-based applications. It allows...

Cincopa enables you to import galleries from one account to another. This will come in handy when a user has...

In the Billing section, you will be able to view your account Subscriptions and Invoices as well as manage your Credit...

Like every content on the internet, even videos need to be secured so that it is not misused by users...

Please follow the steps below in order to Upgrade/Downgrade your existing Plan Step 1: Head over to your Cincopa account...

Invite to Upload will allow you to invite outside members of your team to upload assets directly into a specific...

The steps below will guide you to update your profile information Step 1: Navigate to the dashboard Step 2: Click...

Follow the steps below to change the player color for your galleries Step 1: Go to the Dashboard Step 2:...