Change email address
1. Login to your Cincopa account 2. Go to My account 3. Click “Edit details” 4. Change your email address and click...
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Set up emails for Cincopa
Cincopa email settings sends out important notifications about readiness of newly created galleries, weekly emails with tips & tricks from... -
Add Team Users To Your Account
Cincopa allows you to add users to your account in order to create a team. Members of the team can... -
Change credit cards for current credit card payments
In this guide we will cover how to change credit cards for current credit card payments To start, click on... -
Deactivate Cincopa account
To deactivate your Cincopa account simply follow steps below: 1. Sign in to your Cincopa account. 2. Under ‘My Account’... -
Cancel plan or package paid with Credit Card
If you have a monthly or a yearly recurring subscription and you cancel your subscription in the middle of the... -
Cancel plan, package or recurring payment (monthly or yearly) from your PayPal account
If you have a monthly or a yearly recurring subscription, and you cancel your subscription in the middle of the... -
Activate your Cincopa account
When a you create an account with Cincopa, you will receive an email on the email address which you used... -
What is the traffic usage indicator?
The traffic usage indicator can be found in My Account Page and shows the total monthly files transfer since the 1st day... -
What is traffic? How is traffic calculated?
What is Traffic? Traffic is the amount of data sent and received by online users. Traffic is based on the... -
Change password
You can change the password and the email address that you used to register the account with Cincopa. Below are... -
GDPR & Data Privacy
Cincopa-GDPR & Data Privacy FAQ On May 25, 2018, the EU General Data Protection Regulation (GDPR) will become effective, bringing... -
What is Storage ? What is the difference between storage and traffic?
Online Web Storage Storage is the total amount of space allocated for your account on the Cincopa servers, where you... -
Account Settings Summary
In this section, we will cover how to make any changes to your Cincopa account, such as changing the email... -
Invite Members to Account and Manage Privileges
Cincopa enables account owners to add additional members to their Cincopa account. Adding a new user does not require the owner... -
Cincopa’s Single Sign On (SSO) Feature
Single Sign-On (SSO) is an authentication process mostly used inside an organization to manage the user’s ability to access various... -
Merge Account / Import Galleries
Cincopa enables you to import galleries from one account to another. This will come in handy when a user has... -
Billing profile to view Invoices and manage Credit Cards
In the Billing section, you will be able to view your account Subscriptions and Invoices as well as manage your Credit...