Change email address 1. Login to your Cincopa account 2. Go to My account 3. Click “Edit details” 4. Change your email address and click...
Set up emails for Cincopa Cincopa email settings sends out important notifications about readiness of newly created galleries, weekly emails with tips & tricks from...
Add Team Users To Your Account Cincopa allows you to add users to your account in order to create a team. Members of the team can...
Change credit cards for current credit card payments In this guide we will cover how to change credit cards for current credit card payments To start, click on...
Deactivate Cincopa account To deactivate your Cincopa account simply follow steps below: 1. Sign in to your Cincopa account. 2. Under ‘My Account’...
Cancel plan or package paid with Credit Card If you have a monthly or a yearly recurring subscription and you cancel your subscription in the middle of the...
Cancel plan, package or recurring payment (monthly or yearly) from your PayPal account If you have a monthly or a yearly recurring subscription, and you cancel your subscription in the middle of the...
Activate your Cincopa account When a you create an account with Cincopa, you will receive an email on the email address which you used...
What is the traffic usage indicator? The traffic usage indicator can be found in My Account Page and shows the total monthly files transfer since the 1st day...
What is traffic? How is traffic calculated? What is Traffic? Traffic is the amount of data sent and received by online users. Traffic is based on the...
Change password You can change the password and the email address that you used to register the account with Cincopa. Below are...
GDPR & Data Privacy Cincopa-GDPR & Data Privacy FAQ On May 25, 2018, the EU General Data Protection Regulation (GDPR) will become effective, bringing...
What is Storage ? What is the difference between storage and traffic? Online Web Storage Storage is the total amount of space allocated for your account on the Cincopa servers, where you...
Account Settings Summary In this section, we will cover how to make any changes to your Cincopa account, such as changing the email...
Invite Members to Account and Manage Privileges Cincopa enables account owners to add additional members to their Cincopa account. If you have a team of people that...
Cincopa’s Single Sign On (SSO) Feature Single Sign-On (SSO) is an authentication process mostly used inside an organization to manage the user’s ability to access various...
Merge Account / Import Galleries Cincopa enables you to import galleries from one account to another. This will come in handy when a user has...
Billing profile to view Invoices and manage Credit Cards In the Billing section, you will be able to view your account Subscriptions and Invoices as well as manage your Credit...