Change email address
1. Login to your Cincopa account 2. Go to My account 3. Click “Edit details” 4. Change your email address and click...
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Set up emails for Cincopa
Cincopa email settings sends out important notifications about readiness of newly created galleries, weekly emails with tips & tricks from... -
Add Team Users To Your Account
Cincopa offers you the possibility to create your own Cincopa team. NOTE: You can add only new users to your... -
My Client Center (MCC) For Agencies & Multi-Accounts
My Client Center (MCC) is a powerful tool for handling multiple Cincopa accounts. A MCC account allows you to link... -
Change credit cards for current credit card payments
To change credit cards for your recurrent payment click ‘Change’ under ‘Payment Method’: After changing click ‘Submit’. NOTE: Billing section... -
Cancel plan or package paid with Credit Card
To cancel Cincopa plan or package subscription simply follow steps below: NOTE: To cancel a package you need to follow... -
Cancel plan or package from your PayPal account
To cancel your Cincopa Plan or Package simply follow this link to your PayPal account which will redirect you to the page... -
Activate your Cincopa account
When a you create an account with Cincopa, you will receive an email on the email address which you used... -
What is the traffic usage indicator?
The traffic usage indicator can be found in My Account Page and shows the total monthly files transfer since the 1st day... -
What is traffic? How is traffic calculated?
What is Traffic? Traffic is based on the times the visitor watches the image gallery or video and loads the... -
Change password
You can change the password and the email address that you used to register the account with Cincopa. Below are... -
GDPR & Data Privacy
Cincopa-GDPR & Data Privacy FAQ On May 25, 2018, the EU General Data Protection Regulation (GDPR) will become effective, bringing... -
Cincopa Traffic & Storage
Bandwidth is the data that gets delivered to a viewer when they watch a video, steam a podcast or load... -
Account Settings
In this section, we will see how to make any changes to your Cincopa account like changing the email address... -
Inviting Team Members To Account
Cincopa enables companies to add their teammates to their Cincopa account. Once they have gained access, any and all of... -
Cincopa’s Single Sign On (SSO) Feature
Single Sign-On (SSO) is an authentication process mostly used inside an organization to manage the user’s ability to access various... -
Merge Account/Import Galleries
Cincopa enables you to import galleries from one account to another. This will come in handy when a user has...