5 Tips For Designing a Knowledge Base Customer satisfaction is one of the key ingredients for reducing complaints and increasing customer retention. One of the best ways to achieve this... Knowledge Base Jun 175 min read
How to Create a Multi-Channel Knowledge Base Approach Knowledge bases are critical, for customers and employees alike. Using a multi-channel approach can prove invaluable. Knowledge Base Apr 145 min read
How to Create and Manage a Knowledge Base A good knowledge base is invaluable asset, both for customers and employees. Here's how you can build and maintain one with Cincopa Knowledge Base Mar 236 min read
