Video knowledge platform Video hosting, evolved

Turn videos and documents into answerable knowledge

Cincopa gives teams the video hosting foundation they know - upload, player, captions, access, and analytics - then adds delivery through embeds, Galleries, Pages, and Tube, plus VideoGPT so people can ask across videos and documents and jump to the right answer.

  • Video hosting foundation
  • Embeds, Pages, Galleries, Portals, Tube
  • Ask across videos and documents
  • Insights from real questions
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Trusted by teams at organizations like

  • Biocentury
  • Truyoga
  • Bjj fanatics
  • edweb
  • fair
  • virginia housing
  • teleperformance
  • docred
  • chartwell
  • coa
  • clio awards
  • tucows
  • olami
  • usga
  • leidos
  • core

icon The graveyard problem

When useful video turns into a knowledge graveyard

Most teams already have valuable knowledge inside videos, recordings, trainings, walkthroughs, webinars, and PDFs. The problem is that as the library grows, people stop knowing where to look.

Videos pile up in playlists. Long recordings hide short answers. Documents live somewhere else. Customers, employees, partners, and support teams ask the same questions again because the answer may exist, but it is buried.

Cincopa helps turn that existing library into a usable knowledge system. You can start with the content you already have, publish it through Galleries, Pages, or Tube, let people ask with VideoGPT, and use real questions to see what content is missing or needs improvement.

The problem

The answer exists, but people cannot reach it

  • Videos pile up in flat playlists
  • Long recordings hide short answers
  • Documents and videos live in separate places
  • People repeat questions because they cannot find the answer
  • Teams guess what content is missing
What changes

The library becomes searchable, askable, and improvable

  • Publish existing videos and documents through Galleries, Pages, or Tube
  • Let users ask across the library with VideoGPT
  • Send people to the right answer or exact video moment
  • See repeated questions, weak answers, and missing-content signals
  • Use real demand to decide what to improve next

You do not need to rebuild the entire knowledge system before getting value. Start with the library you already have, make it answerable, then improve based on what people actually ask.

VideoGPT

AI chat over your video library

VideoGPT is not just a chatbot next to a video. It works across your structured library so users can ask across videos and documents, get grounded answers, and jump to the exact moment that shows what matters.

  • Ask across videos and documents
  • Get grounded answers tied to source content
  • Jump to the exact moment
  • Learn from repeated questions and content gaps
VideoGPT

Solutions

Start with the solution you need to launch

Start with one knowledge problem, one team, and one rollout shape. Expand after the first environment proves value.

Galleries + Pages

Product Education

Turn onboarding, feature walkthroughs, workflow guidance, release updates, and supporting docs into structured product knowledge users can access where they already work.

  • Embedded product training across product pages, help centers, and documentation
  • Answer from product videos and documents, then jump to the exact feature walkthrough
  • Learn from repeated product questions and weak onboarding areas

Customer examples

Leidos and Verily

Explore Product Education
Tube / Pages / LMS

Video Training Portals

Launch structured customer training with or without a full LMS rollout using a standalone portal, a branded Page, or a stronger video layer inside the LMS you already use.

  • Channel-based academies and guided learning paths
  • AI-guided discovery across training content that can answer and show the right step
  • Learn from repeated trainee questions and missing learning materials

Customer examples

Leidos and Chamberlain

Explore Video Training Portals
Galleries + VideoGPT

Support & Troubleshooting

Turn support videos and documents into a resolution layer people can use at the point of need across help centers and field workflows.

  • Answer and show the fix with deep links to the exact visual step
  • Mobile-friendly support usage for technicians in the field
  • Reduce repetitive support load and improve self-service over time

Customer examples

Chamberlain and Verily

Explore Support & Troubleshooting
Tube + Pages + VideoGPT

Internal Knowledge Hubs

Turn meetings, workshops, release updates, and internal training into a secure knowledge hub teams can search, revisit, and learn from over time.

  • Secure internal or controlled-access delivery for team knowledge
  • Keep videos, PDFs, and recurring updates together in one structured hub
  • Ask the archive with VideoGPT and jump to the exact answer

Customer examples

Leidos and Verily

Explore Internal Knowledge Hubs

Customer proof

Trusted in complex product, training, and support environments

Cincopa supports structured video knowledge across product education, customer training, support documentation, secure internal libraries, and embedded workflow environments.
Customer hub

Leidos

Government technology and national security software

Product EducationVideo Training PortalsPrivate Knowledge Portal

Employees

~47,000

Revenue

$17.2B

What they built

Embedded product education galleries, standalone training Pages, a public training portal, and a private internal knowledge portal with VideoGPT across the archive.

Why they chose Cincopa

Leidos needed more than file hosting. They needed structured galleries, attached documents, branded delivery surfaces, controlled access, analytics, and AI-assisted knowledge retrieval across multiple audiences.

Quantifiable proof

  • Hundreds of videos across product education, training, and internal knowledge environments
  • Hundreds of galleries and attached training documents
  • Channel-based training with strong engagement and sequential viewing behavior

Operational impact

One platform supports product education, onboarding, workflow training, release education, and secure internal knowledge retention around the same product ecosystem.

View more
Explore Leidos
Customer hub

Chamberlain

Smart access and garage door technologies

Support & TroubleshootingVideo Training PortalsField Support

Employees

6,000+

Revenue

Private / not disclosed

What they built

An embedded support knowledge layer inside LiftMaster partner support documentation, plus structured training delivery inside the LiftMaster training academy.

Why they chose Cincopa

Chamberlain needed structured playlist galleries that could appear across support docs, training environments, and hosted Pages while keeping large technical libraries organized and usable.

Quantifiable proof

  • Hundreds of support and training videos across multiple environments
  • Around 80% engagement in the structured training environment
  • About 90% of measured support-device usage was mobile, showing strong field access

Operational impact

The same knowledge system supports formal product training, embedded troubleshooting, technician self-service, and AI-assisted support deflection.

View more
Explore Chamberlain
Secondary proof

Verily

Precision health platform

Product EducationEmbedded KnowledgeSupport & Troubleshooting

Employees

~1,600

Revenue

$0.6B-$0.75B est.

What they built

A distributed video-and-document knowledge layer embedded across product UI, support documentation, LMS environments, internal systems, and development workflows rather than one standalone media destination.

Why they chose Cincopa

Verily needed stable embedded delivery, captioning, document pairing, and operational reuse across many systems where learning and support happen inside the workflow.

Quantifiable proof

  • More than a thousand videos distributed across multiple systems
  • More than a thousand PDFs paired with the knowledge layer
  • Product, support, LMS, internal knowledge, and development environments all connected to the same media layer

Operational impact

Product and operational knowledge stays embedded where users work instead of being separated into a standalone library they have to leave their workflow to access.

View more

Platform Platform

One platform, four product shapes

Galleries, Pages, and Tube are parallel ways to deliver knowledge. VideoGPT and the insight loop work across all of them.

Galleries

Platform/Galleries

Galleries

Structured collections for embedded product education, technical documentation, support libraries, and reusable knowledge surfaces.

  • check Topic and role grouping
  • check Video and PDF pairing
  • check Reusable across destinations
Pages

Platform/Pages

Pages

Hosted and gated knowledge destinations with branding, viewer analytics, controlled access, and enterprise-grade delivery for focused rollouts.

  • check Hosted knowledge pages
  • check Gated access and tracking
  • check Strong fit for focused rollouts
Tube

Platform/Tube

Tube

Portal-style environments with workspaces, channels, watch history, permissions, and structured training behavior for customer academies and controlled knowledge hubs.

  • check Workspaces and channels
  • check User groups and permissions
  • check Sequential training and watch history
VideoGPT

Platform/Videogpt

VideoGPT

AI chat over your video library. Ask across videos and documents, get a direct answer, jump to the exact moment, and see what users asked and where the library still needs improvement.

  • check Ask across videos and documents
  • check Jump to the exact moment
  • check Learn from repeated questions and weak answers
Analytics, feedback and insight loop Analytics, feedback and insight loop

Built for secure access, structured rollout, and continuous improvement

Cincopa supports controlled access, branded delivery, embedded distribution across systems, viewer analytics, chat-session analytics, answer feedback, recurring-question insight, and content-gap signals for teams that need more than a simple video host or a simple portal shell.

Governance and access

Governance and access

Controlled access, gated delivery, permissions, user groups, and secure internal and external sharing.

Learn from every question

Learn from every question

Turn repeated questions, weak answers, and missing-content signals into clear action items for training, support, and product education teams.

Common questions about Cincopa

What is a Video Knowledge Platform?

It is a platform for organizing and distributing video and document knowledge so users can browse it, search it, ask questions across it, and retrieve the exact answer they need.

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Is Cincopa still a video hosting platform?

Yes. Cincopa still provides video hosting, upload, player control, embeds, captions, access options, and analytics. The platform has expanded beyond hosting to help teams turn videos and documents into searchable knowledge through Galleries, Pages, Tube, and VideoGPT.

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How is this different from basic video hosting?

Basic video hosting stores and plays files. Cincopa uses hosting as the foundation, then adds structured delivery, searchable libraries, AI answer retrieval, exact-moment navigation, analytics, and insight into what users ask and where content is missing.

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How is VideoGPT different from a normal AI chatbot?

VideoGPT is built on a structured video and document library. It can generate direct natural-language answers, but it also grounds those answers in transcripts, metadata, and attached knowledge assets, then guides users back to the exact source moment.

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Why does Cincopa’s AI feel different from generic SaaS AI features?

Because Cincopa’s AI sits on top of years of video infrastructure, content structure, and knowledge delivery. It is designed to work across real video libraries and training or support environments, not just summarize individual files.

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Can this work inside our LMS, help center, support docs, or product pages?

Yes. Cincopa can run as a standalone portal, as hosted Pages, or as an embedded knowledge layer inside LMS environments, help centers, support documentation, product pages, and other workflows.

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Can we start with one team or one rollout?

Yes. Many strong deployments begin with one product area, one academy, one support surface, or one documentation environment. After the first rollout proves value, the same knowledge layer can expand into adjacent solutions.

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Is this built for larger organizations?

Yes. Cincopa supports enterprise-grade security, controlled access, structured rollout, embedded distribution across systems, cross-environment analytics, and hands-on onboarding for teams that need more than a basic video library.

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Launch one knowledge environment people can actually use

Start with one product area, one customer academy, one support surface, or one structured documentation environment. Then expand once the first rollout proves value.

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