Our technical support team is ready to assist with all your technical questions regarding your Cincopa account and embedded galleries.
Whether you need ‘how to get started’ assistance or customization and embedding direction, we are here to help. The Cincopa support team provides assistance no matter what time zone you are in.
There are several ways you can get immediate help with your Cincopa account:
1. Search – When you initially need help, we recommend using the search bar from our Help and FAQs forums . We have many tutorials online and they’re updated often.
2. Ask a Question – If you can’t find a solution to your issue by searching our extensive database of online articles and forums, please feel free to submit a question on our support page.
3. Submit a Ticket – You can also submit a ticket into our system and you’ll get assistance asap. When submitting a ticket, please include a description of your issue, the version(s) of software/application involved, any error messages and steps to duplicate the specific issue.
We are ready to listen and instantly respond to our client’s needs.
We are here to help 24/7!