Upload useful recordings, organize them for your audience, and turn reviewed video content into searchable knowledge.
Open Media Library / Assets and choose Upload Files. Upload a recording from your computer or use an integration available in your account. Wait for the upload to complete and check playback.
Add a clear title, description, and tags. Use titles that identify the task or topic, such as a product setup walkthrough or a support procedure. See uploading files and editing metadata.
Generate or upload captions, correct recognition errors, and identify speakers where useful. Choose the appropriate publication mode: draft, SEO and VideoGPT, or player captions together with SEO and VideoGPT.
The SRT and captions editor explains the publication choices. Review sensitive information and accuracy before sharing the recording or publishing its transcript.
Start with gallery creation, asset embedding, or SharePage setup. Product availability and controls depend on your account.
VideoGPT lets viewers ask questions about the content made available to it. Prepare accurate transcripts, useful metadata, and a clearly scoped collection. Test representative questions and their supporting video moments before sending people to the experience.
For a practical team workflow, see support and troubleshooting. Keep the source content current when products or procedures change.
Open the shared link or embedded page as an intended viewer. Check permissions, mobile playback, captions, navigation, and relevant questions. Use video analytics to understand playback and engagement, and review integrations when adding recordings from other tools.