about us

From video libraries to answerable knowledge

Cincopa is a Video Knowledge Platform built for a new reality: organizations do not just need to publish video, they need people to get answers from it. We help teams turn video, documents, and training content into structured knowledge that can be organized, shared, searched, and explored with AI. Instead of leaving valuable expertise buried inside long videos and scattered assets, Cincopa helps organizations create knowledge experiences people can actually use, whether they are learning a product, solving a problem, or trying to find the exact answer in the moment.

Read the CEO pivot story Learn about Video Knowledge

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Our Mission

Make organizational knowledge easier to access, use, and act on

Knowledge is only valuable when people can reach it at the right moment. Our mission is to help organizations turn video from passive content into active knowledge: easier to organize, easier to distribute, easier to search, and easier to learn from. With structured delivery, AI answer retrieval, and insight into what people are really asking, Cincopa helps teams move from storing content to making knowledge useful.

How Cincopa Evolved

Video hosting is still the foundation. Answerable knowledge is where it led.

Cincopa did not move away from video. It grew from media publishing and video hosting into a platform that helps organizations turn videos, documents, and recorded expertise into structured knowledge people can search, ask, and improve.

2009

Media publishing foundation

Cincopa began by helping teams publish and manage rich media on websites, including early WordPress and media-plugin workflows.
2012

Video becomes core

As customers used more video, hosting, players, embeds, captions, access, and analytics became a stronger part of the platform.
2018

Galleries and libraries

Video moved beyond single files into structured playlists, galleries, and reusable collections for training, support, and product education.
2021

Tube and portals

Cincopa added portal-style delivery for larger audiences with channels, permissions, workspaces, and repeat learning environments.
2024

VideoGPT and AI retrieval

VideoGPT made it possible to ask across videos and documents, get grounded answers, and jump to the exact moment that explains them.
2026

Video Knowledge Platform

Cincopa brings hosting, structured delivery, AI answer retrieval, analytics, and insight together so video becomes usable knowledge.

The product has evolved, but the bridge is simple: Cincopa still gives teams the video hosting foundation they know, then adds the delivery and intelligence layers needed to make that content useful. Read the full CEO note on why Cincopa is evolving from video hosting to Video Knowledge.

What Cincopa is now

Cincopa is a Video Knowledge Platform built on enterprise video hosting

Cincopa should not be understood only as a place to upload, host, and embed video. Hosting remains the foundation, but the platform is now focused on helping teams turn videos, documents, galleries, pages, and portals into answerable knowledge.

The clearest description today: Cincopa is a Video Knowledge Platform built on top of enterprise video hosting.

Read the CEO pivot story Explore VideoGPT

Video hosting remains the foundation

Upload, players, embeds, captions, analytics, access control, branding, and reliable delivery still matter. They are the base layer for every knowledge experience.
VideoGPT makes the library answerable

Users can ask across videos and documents, get grounded answers, and jump to the exact video moment or supporting material that explains what they need.
Real questions guide what improves next

Repeated questions, weak answers, search behavior, and missing-content signals help teams decide what to improve, restructure, or create next.

What Makes Us Different

In every organization, video knowledge is created, structured, and distributed by different teams working together.

We do not just help teams publish video. We help them operationalize knowledge.

Most platforms stop at hosting, playback, and basic analytics. Cincopa goes further. We help organizations structure video knowledge, distribute it across the right environments, and make it usable through AI-powered retrieval and insight. The result is not just a media library. It is a system for turning video into something people can navigate, question, and learn from.

Cincopa [No-code]

For Knowledge Owners

Knowledge owners use Cincopa to turn expertise into structured experiences people can actually learn from. They build product education, customer training, support guidance, and operational resources that do more than present content. They make knowledge easier to understand, easier to navigate, and easier to retrieve when someone needs a precise answer.

Training Manager
Instructional Designer
Product Training Specialist

Cincopa [No-code]

For Knowledge Operators

Knowledge operators use Cincopa to make video knowledge work at scale. They manage how content is organized, published, secured, embedded, and distributed across websites, portals, products, and internal systems. They also gain the AI and analytics layer needed to understand what people are watching, what they are asking, and where knowledge gaps still exist.

Multimedia Manager
Content Operations Manager
Knowledge Manager

Key Differentiators

A platform designed to turn video into usable knowledge

Structured knowledge, not scattered media
Cincopa helps teams organize video and related assets into libraries, playlists, galleries, and portals that reflect how people actually learn and search. The goal is not just to store more content. It is to make knowledge easier to access and reuse.
Video with context, not video alone
Real knowledge rarely lives in video by itself. Cincopa lets teams combine video with PDFs, documents, images, audio, and other supporting materials so each experience becomes richer, more complete, and more useful.
Experiences shaped around the use case
Training, support, product education, and internal knowledge do not all need the same front end. Cincopa supports different experience formats so the same knowledge can be delivered in the way that best fits the audience and the moment.
Distribution wherever knowledge is needed
Cincopa helps organizations deliver knowledge across websites, help centers, LMS environments, SaaS products, portals, intranets, and embedded flows. Knowledge stays centrally managed while reaching people in the environments where they actually work.
VideoGPT makes knowledge answerable
VideoGPT helps people ask questions across video content and get direct answers instead of hunting through long recordings. It turns videos from passive content into searchable, interactive knowledge that is far more useful in real situations.
Exact-moment answer retrieval
It is not enough to know which video might contain the answer. Cincopa helps users jump to the relevant moment, making long videos practical for support, training, onboarding, and operational guidance.
Insight into what people really need
Cincopa does not just show views and plays. It helps teams understand what people search for, what they ask, where they struggle, and which topics create repeated friction. That turns video knowledge into a source of operational insight.
One source of truth across many experiences
The same video knowledge can power multiple galleries, pages, portals, and audiences without duplication. Teams can update once, keep content consistent, and reuse knowledge across products, support, training, and internal operations.
Built for teams that need more than a video host
Cincopa is for organizations that depend on video as part of how they teach, support, guide, and inform. It is built for teams that need structure, access control, flexibility, AI retrieval, and operational reliability, not just playback.
A platform that gets smarter with usage
As people watch, search, and ask questions, Cincopa helps teams learn from that behavior. The platform does not just deliver knowledge. It helps improve it over time by revealing what content is working, what people cannot find, and where better guidance is needed.

OUR VALUES

The principles that guide how we build

01

Customer success is the product

We do not see our job as simply providing software. We help customers build real video knowledge environments that work in practice. That means helping teams structure content, launch the right experience, and keep improving it over time.
“We measure success by what customers make work, not just by what we ship.”
02

Knowledge should be usable

Knowledge is only valuable when people can find it, understand it, and act on it. We build Cincopa to make video knowledge easier to organize, easier to access, and easier to use in the moment it matters.
“Knowledge is only powerful when people can actually use it.”
03

AI should create clarity

We believe AI should do more than generate noise. It should help people get answers faster, reach the right moment in the content, and help teams understand what users are actually asking and where they still struggle.
“AI should make knowledge clearer, not noisier.”
04

Power should stay practical

Complex platforms often become hard to run. We believe powerful systems should still be clear, flexible, and usable by the teams who depend on them every day.
“Real power is only valuable when teams can use it without friction.”
05

Reliability builds trust

When video is part of training, support, and operational knowledge, reliability matters. We build for organizations that need their knowledge environments to stay secure, available, and dependable.
“Trust is built when knowledge is there every time people need it.”
06

Partnership matters

We work closely with customers because the best knowledge systems are not created in isolation. Great outcomes come from strong collaboration, honest feedback, and shared commitment to making the environment better.
“The best systems are built with customers, not just for them.”

Why Cincopa?

Most video platforms help teams upload, store, and play video. Cincopa helps organizations turn video into a usable knowledge system. Teams can structure content into galleries, pages, portals, and embedded experiences, then layer VideoGPT on top so people can ask questions, get answers, and jump to the right moment. Instead of a flat video library, organizations get a platform for distributing knowledge, retrieving answers, and learning from how people actually use the content.

Our Solutions

Product Education

Organizations use Cincopa to deliver product knowledge through videos, walkthroughs, tutorials, release guidance, and embedded learning experiences. Product teams turn scattered explanations into structured resources that help customers understand how products work and how to get value from them faster.

Used by teams in SaaS, healthtech, fintech, industrial technology, manufacturing, and other product-led environments.
Video Training Portals

Organizations use Cincopa to create structured training destinations for customers, partners, distributors, contractors, and other external audiences. Training content is organized into branded portals and guided libraries that are easier to navigate, reuse, and scale.

Used by teams in manufacturing, healthcare, associations, partner ecosystems, industrial distribution, and structured training environments.
Support & Troubleshooting

Organizations use Cincopa to deliver troubleshooting videos, installation guidance, and technical support knowledge where users actually need it. Support teams can embed video directly into support flows and add VideoGPT so users can ask questions and find answers faster.

Used by teams in hardware, industrial equipment, manufacturing, building products, field service, medtech, and software support.
Internal Knowledge Base Software

Organizations use Cincopa to centralize internal knowledge in structured video environments for employees and teams. Companies organize onboarding, process knowledge, recorded sessions, and operational guidance into libraries and portals that are easier to access, search, and maintain.

Used by teams in healthcare, finance, government-related organizations, manufacturing, distributed enterprises, and knowledge-heavy operational environments.
Workflow Documentation

Organizations use Cincopa to capture how work gets done and turn process videos into reusable guidance. Teams can document SOPs, software workflows, operational procedures, and internal how-to content so people can learn the process without repeated live explanation.

Used by teams in operations, finance, RevOps, software, manufacturing, support enablement, and internal systems training.
Partner Enablement

Organizations use Cincopa to educate partners, resellers, distributors, and field networks with structured video knowledge. Teams can share product guidance, operational procedures, installation workflows, and best practices across distributed external audiences.

Used by teams in manufacturing, industrial distribution, channel-led businesses, building products, hardware, and partner-driven go-to-market environments.
Public Education

Organizations use Cincopa to publish educational video series, community guidance, public programs, legal or client communication, and resource libraries for broad audiences. Content can be organized into accessible destinations that are easier to browse, search, and reuse.

Used by teams in public sector, education, community programs, associations, legal services, healthcare education, and nonprofit knowledge initiatives.

Trusted by

Trusted by SMBs and enterprises worldwide

Our PARTNER ECOSYSTEM

We collaborate with leading technology providers to deliver world-class infrastructure

Global cloud infrastructure and delivery.
Cutting-edge technologies for scalable solutions.
CMS, LMS, and collaboration platforms.

Our Team

Trusted by teams everywhere

Cincopa is a fully remote company with a global team across the US, Europe, Israel, Canada, and Armenia. Our remote-first culture fosters creativity, collaboration, and flexibility, making Cincopa a great place to work.

Because our team is spread around the world, someone at Cincopa is always awake - building, creating, and supporting our customers. This global connection fuels a culture of innovation and collaboration, where ideas matter, work makes an impact, and people choose to stay and grow with us for the long term.

Main Product Pillars

The platform capabilities that turn video into usable knowledge

Structured knowledge experiences

Cincopa helps teams organize video into galleries, playlists, pages, and portals that match the real use case. Content is not just uploaded. It is shaped into experiences that are easier to navigate, learn from, and reuse.
VideoGPT answer retrieval

VideoGPT helps users ask questions across video knowledge and get direct answers instead of searching manually through long recordings. It turns video from passive content into something people can interact with and learn from faster.
Insights from questions and behavior

Cincopa helps teams understand what people watch, where they drop off, what they ask, and which topics create repeated friction. This gives organizations a clearer view of how knowledge is being used and where it needs to improve.
Flexible distribution across systems

Video knowledge can be embedded in websites, help centers, LMS environments, SaaS products, portals, and internal tools. Teams can deliver knowledge where people already work while keeping content centrally managed.
Secure governance and control

Cincopa supports the controls organizations need to manage access, sharing, and distribution across different audiences. Teams can deliver public, private, or restricted knowledge experiences with the level of control their environment requires.
White-glove onboarding and support

Cincopa works closely with customers to help them structure libraries, migrate content, launch the right experience, and scale over time. We help teams build environments that are not only live, but actually effective.

Testimonials

Chosen by companies who deliver video at scale from online academies to Fortune 500 teams.

KJ

Kallon J.

Focal Point Coaching

"As a marketing professional, the annotation and call-to-action features have been game changers, making our videos not just informative but interactive, thus greatly increasing the potential for lead conversion. Cincopa's user-friendly interface made it seamless to integrate these features into our content, providing us with a competitive edge in our marketing efforts. A standout aspect of Cincopa is its exceptional customer service. Representatives like Pei-Chyi and Wade have been exemplary, offering prompt and effective solutions whenever needed. Their professionalism and expertise have not only made our experience with Cincopa smooth but also enjoyable."

Dora T.

Leidos

"At Leidos, we manage a vast range of multimedia assets-from marketing videos and internal communications to eLearning materials-and keeping everything consistent, accessible, and insightful was a challenge. Since adopting Cincopa, that's completely changed. As Senior Multimedia Producer, I've seen firsthand how Cincopa has transformed our media workflows. It allows us to centralize and organize all our content, maintain a cohesive brand presence, and easily create polished, engaging video experiences. With CincoTube, we've built secure, branded video channels that serve multiple purposes-marketing, training, and knowledge sharing-all within a controlled and professional environment. Cincopa has truly elevated how Leidos manages and delivers its digital media. It's not just a platform; it's an integral part of how we communicate and engage as an organization." - Dora Tzotchevska, Senior Multimedia Producer, Leidos

KL

Katherine Isabel L.

University of Maryland School of Medicine

"Cincopa is perfect for organizations (such as academic institutions) that have strict, limited-feature content management systems. It allows you to create and embed attractive video and photo galleries on any type of website. I would not be able to create pages that look half as good using our local CMS by itself."

JU

Johnny U.

Lancaster University

"I personally like the ease and simplicity of use of Cincopa. I am a teacher and researcher of how students make meaning in a variety of teaching situations."

Adam B.

Anaheim Ducks

"We couldn’t be happier with Cincopa for building video and photo galleries. The interface is easy to use, and we have appreciated the wide variety of user-friendly galleries for our fans and visitors to our website. I highly recommend Cincopa for other sports teams or any companies using photo galleries for their websites or other digital purposes"

DB

Damon B.

ICM

"We were impressed with the quality of Cincopa’s product, team expertise and eagerness to help. They were exceptional with assisting in technical aspects of the implementation process and enabled us to maximize business value"

MS

Marcus S.

Verily (Google Life Sciences)

"The flexibility and simplicity of video embedding rendered Cincopa the perfect choice. Now, our training videos can reach our clients where they need it and when they need it"

EK

Erik K.

Laura Stamm Power Skating

"The ability to alter wording, to decide on which videos should appear in specific galleries and the overall look of each gallery without having to do any additional coding on our website is an amazing time saver. Learning Cincopa’s structure was very easy, but when a question did arise, their customer service was amazing"

Lisa S.

edWeb

"Cincopa has been a fantastic partner in helping edWeb implement a great platform for the hosting of our webinar recordings. We needed features including the ability to track viewership on any device, an API for real-time data transfer, closed-captioning, and in-video quizzes. Cincopa is always interested in learning what we need and helping to build a solution"

Jason H.

Oxsome

"As web developers, we needed a solution that would free us up to do what we do best. Cincopa is the perfect platform for web developers. All we have to do is upload and embed. It’s functionality is perfectly compatible with companies that need to provide service to high volume customer bases"

DA

David A.

ICI Education

"We were pleased to find that Cincopa was user-friendly when it came to integrations of multimedia elements into our Learning Management System (LMS) which students use to access their course materials. Cincopa was also considerably more user-friendly on the administrator end. It allows our team to make quicker edits and updates of content"

Tom W.

OPTIZMO Technologies

"Implementation was extremely easy. Everything was well documented and the Cincopa team is a delight to work with"

Bryan F.

Emerson Swan

"The team at Cincopa helped us with onboarding all of our video content into their platform and has been very responsive anytime we’ve needed them. Transitioning to an online educational model has been a great success for our organization"

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📣 VideoGPT Deep Links Across All Gallery Layouts

📣 VideoGPT Deep Links Across All Gallery Layouts

From video libraries to answerable knowledge

Make organizational knowledge easier to access, use, and act on

Video hosting is still the foundation. Answerable knowledge is where it led.

Media publishing foundation

Video becomes core

Galleries and libraries

Tube and portals

VideoGPT and AI retrieval

Video Knowledge Platform

Cincopa is a Video Knowledge Platform built on enterprise video hosting

Video hosting remains the foundation

VideoGPT makes the library answerable

Real questions guide what improves next

We do not just help teams publish video. We help them operationalize knowledge.

A platform designed to turn video into usable knowledge

Structured knowledge, not scattered media

Video with context, not video alone

Experiences shaped around the use case

Distribution wherever knowledge is needed

VideoGPT makes knowledge answerable

Exact-moment answer retrieval

Insight into what people really need

One source of truth across many experiences

Built for teams that need more than a video host

A platform that gets smarter with usage

The principles that guide how we build

Customer success is the product

Knowledge should be usable

AI should create clarity

Power should stay practical

Reliability builds trust

Partnership matters

Why Cincopa?

Product Education

Video Training Portals

Support & Troubleshooting

Internal Knowledge Base Software

Workflow Documentation

Partner Enablement

Public Education

We collaborate with leading technology providers to deliver world-class infrastructure

Global cloud infrastructure and delivery.

Cutting-edge technologies for scalable solutions.

CMS, LMS, and collaboration platforms.

Trusted by teams everywhere

The platform capabilities that turn video into usable knowledge

Structured knowledge experiences

VideoGPT answer retrieval

Insights from questions and behavior

Flexible distribution across systems

Secure governance and control

White-glove onboarding and support

Chosen by companies who deliver video at scale from online academies to Fortune 500 teams.