1. How to remove unwanted text in Wordpress?
Sometimes, you may see the following text near your gallery in WordPress:
"Click here to open the gallery."
In order to remove it please follow the following steps:
Go to Cincopa plugin settings in your WordPress admin panel.
Change "Expert Handling" setting to "Remove gallery (do not show gallery in all non post pages)"
2. Why don't I have a plugins option on my dashboard?
If you are using a WordPress-hosted version of WordPress at WordPress.com (your site url will be similar to 'username.wordpress.com') then you are not able to install plugins. Only users with WordPress hosted on their own web host are able to install plugins.
If you have a WordPress site at WordPress.com, you can still use Cincopa, you'll just need to follow these directions.
3. How do I disable the WordPress plugin?
You can disable the Cincopa WordPress plugin like any other WordPress plugin.
From your WordPress Dashboard:
- Click Plugins on the left side of the screen
- Find the plugin that you want to disable and click deactivate or delete. The Cincopa WordPress plugin is called "Post video players slideshow and photo galleries"
4. How do I get the gallery to show on my WordPress page?
Follow this link to create a gallery and on the get code page (last page of the wizard) click on the Wordpress logo for instructions of how to embed in your Wordpress blog.
5. How can I recover the data I deleted from my post ?
Provided you have not reset your CloudDrive, you can embed the data back to onto your website. Login to your Cincopa account and check your CloudDrive.
6. What should I do when I am getting the error message: "PLEASE CHANGE DEFAULT EXCERPT HANDLING TO CLEAN OR FULL" ?
If you are seeing this message, upgrade your plugin and use the new “Remove gallery” option from the excerpt menu. That should solve the problem.
You might also need to access the Cincopa options page by logging into your Wordpress Dashboard and changing the excerpt handing by simply trying each one of the options until you get the right results.
If either of these don't do the trick then it means that the theme developer didn’t follow the excerpt guidelines (post template should use the the_excerpt() template tag) when developing the theme. You can the following:
- Contact the theme developer and ask them to update the theme.
- Manually set the excerpt for each of the posts - do this by editing each post and set the excerpt text (below the main text box).
- Changing your theme
7. How can I add the picture directly to a post?
Here are the steps below to add the pictures directly to the post:
- Sign in to your WordPress Dashboard.
- Click on Posts.
- Select the Post you want to edit and click on Edit.
- Click on Set featured image and upload the image you want to show separately on your Post .
- Once the file will be uploaded, click on Insert into Post, the image will show up in the Upload/Insert box.
- Then click on Update on the right hand side in the sidebar and refresh your website.
Note: You can't create one gallery and post some of the images from that gallery in one place, and the other images from the same gallery in other place. You will need to create more than one gallery in order to do that.
8. How do I uninstall the WordPress plugin?
To uninstall the Cincopa plugin from your WordPress site, please read this article.
9. How can I add a Cincopa gallery to my WordPress site so that the gallery appears on every page of the site?
If your site’s template supports sidebars then you can click on widgets menu from the dashboard and drag a Cincopa widget to any of the sidebars (note that it is called a sidebar but it can also be in the top or bottom of the page).
If your site’s template doesn’t support sidebars or doesn’t have a sidebar where you want the gallery then:
- Ask your template developer to add a sidebar to your template. Note that sidebars are the standard Wordpress way to allow customizations of your site and once you’ll have a sidebar where you want it you’ll be able to use any widget that that Wordpress community has developed.
- Or you’ll need to edit the template code manually and insert the following php code :
10. How can I change the excerpts handling for my account?
To change the excerpts handling:
- Login to your Wordpress Dashboard.
- Under "Settings" click on "Cincopa Options".
- On this page, you will get the options to change the excerpts handling.
- After selecting the excerpts, click on "Update".
11. I can not get to the dashboard page without deactivating the Cincopa plugin.
Please install the latest version of the plugin.
12. I uploaded my images but they look fuzzy when they are viewed on WordPress page. Is there a better size to upload the images for Cincopa?
Upload the best quality that you have, Cincopa will resize to the best viewing size.
13. As soon as I activate Cincopa, the read more tags in WordPress no longer work.
After you install the Cincopa plugin go to the Cincopa options page and change the excerpt handling to "do nothing".
14. Do you have a WordPress plugin?
Yes. You can download it directly from here.
15. How can I add a widget to my sidebar ?
If your template supports sidebars it is easy! From your Dashboard:
- Click Appearance
- Click Widgets
- Drag the Cincopa Gallery Widget to one of the sidebars
- Paste the gallery ID
- Click Save.
16. Do I need to register with Cincopa to use the WordPress plugin?
Yes. After clicking the C icon in the post page in WordPress, follow the instructions to register with Cincopa.
17. How do I post my photos/videos in WordPress?
In WordPress, on the post page, just click on the C icon and follow the instructions.
18. What is the latest version available for "Cincopa WordPress Plugin"?
The latest version for "Cincopa WordPress Plugin" can be downloaded here.
19. How can I align a gallery in Wordpress?
To align a gallery to the right you should wrap a div tag around it like this :
<div style="float: right;">[cincopa 10464405]</div>
To center a gallery you should wrap a center tag around it like this :
<div style="text-align: center;">[cincopa 10464405]</div>
20. How do I download the WordPress plugin?
- Go to the WordPress Plugin Directory
- Click the download button to download the plugin.
- Save the file in a location on your hard drive where you will find it easily.
- Unzip the downloaded package, post-rich-videos-and-photos-galleries.zip.
- Locate the post-rich-videos-and-photos-galleries folder and copy it into the `wp-content/plugins/` directory.
- Log into your WordPress administration panel on the internet.
- Activate the plugin (named 'WordPress Cincopa Plugin') through the ‘Plugins’ menu in WordPress (if you are upgrading from an earlier version, make sure to de-activate and re-activate the plugin so that all options are updated).
- Go to your post / page and click on the C icon. The Cincopa Welcome page will open in a pop-up window.
21. How do I install the Wordpress Plugin?
- Login to your Wordpress dashboard.
- Under Plugins, click the "add new"
- In the search box type "cincopa" and click the "Search Plugins" button
- Look for the "Post videos and photo galleries" plugin and click the Install button
- Installation should be done automatically, at the end of the process you should click on the Activate plugin link.
22. How do I add a gallery to my WordPress sidebar?
You'll need the Cincopa WordPress plugin for that, get it here.
Go to your Wordpress Dashboard, click Appearance and click Widgets. Drag a Cincopa Gallery Widget from the list of available widgets on the left side to your sidebar on the right.
Enter the Gallery ID into the box and click save.
If you don't have a gallery yet go to http://www.cincopa.com/wpplugin/wizard_edit.aspx , click Create a New Gallery and continue from there.
If you don't know the gallery id go to http://www.cincopa.com/wpplugin/wizard_edit.aspx, the gallery ID is the number in parenthesis after the name of the gallery.