Collection
Group the right knowledge together
Organize videos, PDFs, and supporting assets by topic, role, workflow, product area, release, support issue, or audience so the knowledge matches how people actually look for answers.
Platform - GalleriesReusable video galleries for every destination
Organize videos and documents into one structured collection, then embed it across product pages, help centers, training systems, and hosted Pages - without rebuilding the library for each destination.
- Reuse one maintained gallery
- Keep videos and documents together
- Add VideoGPT when needed
What Galleries are
More than a playlist. More than a widget.
A gallery is the reusable collection layer behind embedded video and document knowledge.
Each gallery defines which assets are included, how they are grouped and ordered, which template shapes the experience, what features are enabled, how attached documents appear, and how the collection behaves across every surface where it is deployed. With VideoGPT, the gallery can also become easier to enter: viewers can see what the collection covers, ask across the content, and jump to the source moment that answers them.
Reusable delivery
Use the same gallery in more than one place
One gallery can support product pages, documentation systems, help centers, LMS environments, internal portals, partner portals, knowledge bases, SharePoint, Salesforce, and hosted Pages without turning into separate disconnected libraries.
Behavior
Keep the experience consistent
Templates, branding, player options, search settings, attached-document visibility, downloads, VideoGPT, and optional welcome-message behavior all stay tied to the gallery so the collection remains coherent wherever it appears.
AI-guided gallery orientation
Help viewers understand the collection before they browse
A gallery can be valuable even when it is not huge. A few long webinars, a focused set of tutorials, or a support playlist with many procedures can still be hard for viewers to enter if they do not know what is inside or where to start.
When VideoGPT is enabled, the gallery can open with a welcome message that explains what the collection covers and suggests useful questions based on the actual videos and documents inside.
Welcome message
The gallery introduces itself
VideoGPT can explain what the gallery covers, what types of videos and documents are included, and which subjects viewers can explore first.
Suggested questions
Give users a starting point
Instead of forcing viewers to scan every item, the gallery can suggest practical questions based on the content it already contains.
Exact-moment answers
Move from question to source
When a viewer asks, VideoGPT can answer across the gallery and send them to the exact video moment or supporting document that explains the answer.
Why this matters
Keep knowledge consistent wherever the work happens
Most teams do not struggle because the video is missing. They struggle because the knowledge gets copied, split, stripped of context, and rebuilt across too many destinations. Even when the right video exists, viewers may not know which collection to open, what the collection covers, or where the exact answer appears.
Consistency and reuse
Fewer duplicated libraries
The same collection can support many deployment surfaces, so teams do not need separate video libraries for every site, page, or internal system.
Easier updates
Update the gallery once and the refreshed structure, videos, and attached documents stay aligned across the places where the collection is deployed.
Better workflow delivery
People learn faster when the right gallery appears inside the page, article, portal, or system they already use instead of sending them somewhere else.
Video and docs stay together
Walkthroughs, PDFs, release notes, technical guides, and support documents stay attached to the same gallery instead of drifting apart in different tools.
Operational payoff
Organize it once. Keep it useful everywhere.
Galleries help teams maintain one structured collection and reuse it across the places where customers, trainees, support users, and internal teams actually need it.
ConsistencyReuseFewer rebuilds
How Galleries work
How Galleries organize, deliver, and improve knowledge
The workflow is simple: structure the collection, choose the right view, deploy it where the work happens, help people understand what is inside, then improve the library over time.
1
Choose the assets and order
Build the collection around the real task, not just around upload date. Group by topic, role, workflow, module, product line, issue, or audience.
2
Apply the right template and settings
Use the template that fits the environment, then configure navigation, metadata, search, downloads, branding, attached-document visibility, and player behavior around that audience and task.
3
Deploy it where the work happens
Embed the gallery inside websites, product pages, help centers, documentation systems, LMS environments, internal portals, SharePoint, Salesforce, partner portals, knowledge bases, and other controlled internal systems where embeds make sense. The same gallery can also be published through Pages.
4
Let users browse, search, ask, or start from a welcome message
Search and attached documents make the collection easier to use. VideoGPT can add a welcome message, suggest starter questions, answer across the gallery, link to the right source, and jump users to the exact moment that matters.
5
Measure and improve
See what people watch, what they search for, where questions repeat, and which topics need better coverage. Use that signal to tighten the gallery, improve supporting documents, and keep the collection more useful over time.
Deployment surfaces
Where teams embed Galleries
Galleries are built for reusable embedded deployment. One gallery can appear across many surfaces while keeping the same structure, attached documents, and viewing logic intact.
Web and product surfaces
Embed galleries in websites, product pages, product UI help layers, customer-facing resource areas, and knowledge bases where users need guided video and document knowledge inside the workflow.
Documentation and support systems
Use galleries inside help centers, documentation systems, support portals, technical articles, and troubleshooting pages so the right playlist and supporting docs stay close to the problem.
Training environments
Add galleries to LMS environments, training pages, onboarding flows, academy content, and other learning systems when the library needs stronger video delivery and easier discovery.
Internal portals and intranets
Deploy galleries inside internal portals, intranet pages, team sites, SharePoint, Salesforce, and other controlled internal systems where embeds make sense and the content needs to stay current without duplicate libraries.
Partner environments
Use the same gallery inside partner portals, distributor resources, contractor training environments, and other external systems where structured video and document knowledge needs to stay consistent.
Hosted destinations when needed
When a rollout needs its own destination, the same gallery can also support a hosted Page without losing the collection structure, attached documents, or discovery layer.
Galleries, Pages, and Tube
Three product shapes, three different jobs
Pages and Tube still matter. Galleries simply own the embed-first story.
Galleries
Reusable embedded collection layer
Use Galleries when the goal is to organize video and document knowledge once and deploy it across websites, docs, support systems, LMS environments, internal tools, and hosted Pages.
Best when the knowledge needs to live inside existing workflows and stay reusable across more than one surface.
Pages
Hosted destination
Use Pages when one audience, one program, or one rollout needs a branded hosted destination with its own access model, page-level shell, and viewer context.
Explore Pages →Tube
Portal environment
Use Tube when the rollout needs a true portal with workspaces, channels, permissions, repeat-usage behavior, and a destination people return to over time.
Explore Tube →Reuse and consistency
Scale one working gallery into many consistent surfaces
The most practical gallery advantage is not only the first deployment. It is the ability to keep a working collection consistent across many surfaces over time.
Master galleries
Keep multiple gallery instances aligned
Use a master gallery to keep branding, layout settings, player behavior, and customization consistent across linked gallery instances.
Template logic
Change the shape without rebuilding the library
Training-style playlists, category views, billboard-style player experiences, and simpler single-video layouts can all be driven by gallery and template choices instead of rebuilding the knowledge from scratch.
Video + document knowledge
Keep supporting materials with the collection
Pair walkthroughs with release notes, technical documentation, onboarding guides, and service PDFs so the gallery stays complete wherever it is deployed.
Light security
Protect the collection where needed
Galleries support password protection and domain locking for embedded environments. When a rollout needs deeper access control, Pages or Tube can add a stronger access layer on top.
What teams build with Galleries
A practical starting point for real knowledge rollouts
Galleries are often the cleanest first move because they work well when one team needs structured knowledge in one environment before anything broader exists.
Solution fit
Product Education
Organize onboarding, feature walkthroughs, role-based learning, and release education into reusable galleries that can be embedded across product pages, help centers, and supporting Pages. VideoGPT can help viewers understand what is inside and ask for the exact walkthrough they need.
Explore Product Education →Solution fit
Support & Troubleshooting
Deploy structured troubleshooting libraries directly inside support docs, technical workflows, partner portals, and internal systems so users can find or ask for the right fix faster, with answers that can point to the exact visual step.
Explore Support & Troubleshooting →Solution fit
Embedded training
Use playlist-style galleries inside an LMS, onboarding program, academy page, or internal training surface when the system exists but the video and document experience needs to be stronger. Suggested questions can help learners find the right lesson without browsing every item.
Explore Video Training Portals →Solution fit
Internal Knowledge Base Software
Use galleries as the reusable collection layer inside controlled internal environments so teams can organize training videos, recorded sessions, release updates, and supporting documents across Pages, internal portals, and other embedded systems.
Explore Internal Knowledge Base Software →Customer examples
How teams use Galleries across product education, support, and training
Galleries support different knowledge jobs without forcing every deployment into the same front end. These examples show how teams use reusable galleries in embedded product education, distributed knowledge delivery, and structured technical support and training.
Embedded product education
Leidos
At Leidos, Galleries organize a large product education library with around 600 videos, about 150 galleries, and 350+ attached documents across embedded product pages, hosted training Pages, demos, release updates, and role-based learning paths.
What Leidos built
A structured gallery setup supports embedded delivery, video-and-document pairing, and reusable organization across multiple product education surfaces.
Deployment highlights
Hosted Pages, attached documents, role-based grouping, and VideoGPT all work inside the same gallery-based setup, helping viewers understand the collection and move to the right source faster.
Distributed embedded knowledge
Verily
At Verily, Cincopa is used as a distributed video-and-document knowledge layer across product UI, support documentation, LMS environments, internal systems, and development workflows.
- More than a thousand videos across multiple systems
- More than a thousand PDFs paired with the knowledge layer
- Strong fit for reusable embedded knowledge delivery
Support and training
Chamberlain
At Chamberlain, Galleries support structured technical playlists across support documentation and training environments, especially where installers and technicians need to see the right step fast.
- Around 400 videos across support and training environments
- Structured playlist galleries across support docs, academy, and hosted pages
- Strong fit for gallery reuse in technical product ecosystems
FAQ
Frequently asked questions
Next step
Build one gallery that can work across more than one surface
Start with one product area, one documentation surface, one support library, one internal portal, or one embedded training flow. Get that collection working well, help viewers understand what is inside, then reuse the same gallery across adjacent destinations without duplicating the library.