Frequently Asked Questions

How do I get started?

It’s very easy to host and manage your videos, images and audios with Cincopa. Just click here, choose the skin for your videos,images and audios, follow the simple instructions in 4 easy steps. No credit card is needed. Just sign in using your email address and enjoy our free trial.

How many users can view my gallery at one time?

When using Cincopa you can be relaxed about your gallery performance, whether you have a small site with just few visitors or a mega site with millions of visitors Cincopa can scale up and down automatically to meet the demand, there is nothing special you need to do or setup. We use Verizon's CDN (formerly edgecast) for worldwide delivery which ensures same experience anywhere. Read next answer for more info.

Do you use a leading, globally recognized CDN?

Cincopa platform provides hosting and delivery services through Verizon/Edgecast CDN. The reliable distribution system has multiple servers located along a global network. The servers, referred to as nodes, hold copies of the video content. We support all popular video formats and use advanced video streaming technologies, thus, enable high availability, fast load-times and high quality performance. Learn more

Do you offer in-depth video analytics?

We at Cincopa, believe that one of the essentials success of every business is the ability to know your customer and learn about their behavior. That's the reason we have built this in-depth video analytics tools, so you can get information such as views per video, per domain, per location, per users and more. Learn more about our amazing video analytics features.

Can you offer me a custom Skin for my Enterprise?

Sure. Once you enroll to our enterprise plan, we can create a special skin for your company. Learn more about our video for enterprise benefits.

Can I prevent people from downloading my images/videos?

Yes! We have a special feature that enables you to decide if you would like to prevent people from downloading your content. Learn more about our security features.

Can I use my company logo or watermark on your video, audio or image players?

Yes you can. You can add your logo or watermark to your assets. Learn more about how to add your custom logo

Do you offer an API access?

Yes we do. Cincopa API offers access to your galleries, assets, upload etc using a REST like and feeds requests.

Do you support multiple users?

Yes. our platform enables you to create access to multiple users in your Cincopa account. Learn here how to do it.

Do you offer SEO functions?

Cincopa built-in SEO will help you get more traffic to your site, we support json-ld and few other method as well as many social sharing options.

How is traffic calculated/ What is traffic?

Our plans are based on bandwidth for your galleries. Each view of your gallery gains bandwidth (traffic).

The traffic for your site is really depends on the views of your galleries. You can read more here about how we calculate traffic.

Are there any hidden charges?

You can view and choose the best plan according to your needs here.

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